Advance Auto Parts,

2730 Pepperell Pkwy, Opelika, AL 36801, United States

"Battery died a couple of blocks away so I ordered it through the app. After I jumped my truck off, the battery was there waiting for me. The friendly, courteous staff checked me out and installed my battery. It took the about 20 minutes. I will go back and use them again, when needed."

"No one knew what I was looking for and was rude about it. I had to pull it up online show that it was in stock according to online and then was talked down to. On top of that they didn't have it. I've bought that exact part from them before. Will not be using the auburn on south college store ever again."

"Whoever is the “manager” at the Pepperell Parkway location is DISRESPECTFUL and RUDE. Refused to sell me a part because He was holding it for someone else. Last time I checked-It is first come first serve (ESPECIALLY when this is the only store in the county that has this part in stock because it is on back order) My husband went to get it and a white bald man (that’s the only description i have-No name, nothing) and the man refused to sell as he was holding it for someone else as a favor. I would understand if the customer bought it in advance and was coming to get it but he did not. When i called up there the same man spoke to me in foul language and hung up on me multiple times and spoke to me like I was an actual piece of trash. I always go to this location and the staff is so helpful but as long as he is employees there and in that position I will not be back. Please hire the helpful and supportive employees again!"

"Needed windshield wipers replaced. They put them on fir ne in just a few minutes. Great service."

"Made an order for pick up, got the email out was ready. Get there and need a few other things. Well the order wasn't ready and then they didnt have what I need. Last order never got a call it was ready, I called after 2 hours and they said it wasn't ready they'd call me, I left town and 2 hours later I get a call it was ready. They are suddenly disorganized. The presumed manager was telling the employees not to answer a specific person's phone call while I was waiting for the order to be pulled. This store is to be my goto for my vehicle needs but no more"