St. Joseph's/Candler Medical Group - Eisenhower 527 Eisenhower Drive, Savannah, GA 31406

"I used to be a patient of Dr Paquette and he was a wonderful Dr. But unfortunately he moved to Texas. I now have a new dr and I'm not going to say her name but she's nice but she's not Dr Paquette. I miss my Dr and I'm also not happy with the new services because I feel like they don't even know me after I been a patient for over 9 yrs . For example my last name is Spanish and just bc of that they assume they can send me messages regarding my my appts in Spanish I find that very insulting bc I can't read Spanish very well so I guess they don't have the time to read my files and ask me if I can read messages in another language...so unprofessional. I have contacted the office and asked the nurse to change that and today I got a third message in Spanish.... Such incompetent workers."

"I am a Military Veteran with 22yrs active duty service, I have been a patient of Dr. Lorrine McRae and previously Dr. Houser for the past 13yrs and they have both been wonderful physicians with exceptional professionalism. However, I submitted paperwork that the Veterans Administration required regarding my health in July of this year, I called every week and was told "the doctor is out or the doctor took it home with her, or we'll call you when it's ready "! Now I'm in the October and today they told me the paperwork was picked up by me or my wife which never happened! I would've respected them more if they simply said they lost my paperwork, this was handled very unprofessional and disrespectful!"

"Today was my first visit and the ladies were so nice. The seating area was also nice. I really enjoyed meeting with Dr. Harold. He was really kind and showed concerned about my health. I will definitely be going back there."

"The receptionist(s) at this doctor's office made my experience this week quite pleasant. I left feeling like I want to get my blood work drawn and seen every week. I am officially in love with this office. Thanks especially to Jasmine and Ciara..."

"Definitely switching doctors. Nothing wrong with my doctor, but calling about sensitive test results and the lady who was on the phone just sounded like she could not be bothered. Her tone and attitude actually has made me furious. Even at my last visit and I was getting lab work done, the staff around me made me feel weird and all seemed to be in such sour moods. Not a pleasant atmosphere once so ever. I was calling because I assumed no call meant good results and nothing was wrong but it was brought to my attention that I need to personally reach out? Never heard of having to keep calling a doctor to see if my results came in or not and what they were..."