CVS Pharmacy 114 General Screven Way, Hinesville, GA 31313

"Before my Insurance switch from Kroger's pharmacy to CVS, I can put in an order and within 20 minutes it's done. Slow and the one line they have for pickup is very long."

"You guys need to learn how to talk to people properly over the phone , I understand that y’all job can be very busy at times. Cause the way how you guys was talking to me over phone like I couldn’t come through them doors and give you a piece of mind . You don’t have to worry about me coming back ."

"This is the ABSOLUTE worst pharmacy I have ever been to. They take an extremely long time to get the drive through helped. Most of the time I wait 30+ minutes for 3-4 cars in the drive thru. Ive tried going inside and it’s closed a lot of the time. CVS needs to do better."

"Just called to get information about Covid vaccine to make sure they had any before I made an appointment she cut me off and was like you have to make an appointment online. I had to tell her I know I just want to know if they had the booster or vaccine and they only had the booster so why would you tell me to make an appointment for the vaccine when you don’t have it. The pharmacy needs to train the employees on how to deal with customers very rude and unprofessional. Next time listen to what the customer needs."

"I was dispensed a medication that my doctor did not prescribe. Since I’d never taken this particular medication before I had no cause to doubt there was anything in the pill bottle other than exactly what my doctor prescribed. After over a week of taking this medication (with zero relief) I actually looked up the medication I was given by the pharmacy….they gave me the generic brand of Zyrtec and not the pain medication I was prescribed (the pills are night and day different). When I reported the error, CVS said they will conduct an investigation and call me with their findings. I’ll update this based on how quickly and professionally CVS makes this issue right. Bottom line….always check your meds. It’s a complete shame one cannot trust they will be given the correct medication by a Pharmacist. But here we are. FOLLOW UP: CVS denied they issued the wrong medication (from reading multiple reviews on several platforms this is ALWAYS CVSs response. I strongly recommend you get your prescription medications elsewhere."