Kroger

"The store doesn’t have actual cashiers they just use self checkouts. Please bring back the actual cashiers. We like human interaction not a computer interaction. If you bring back the cashiers I’ll change my rating."

"Worst customer service I've ever experienced. I have only visited this location twice. The first time the cashier got mad at me when I told her she had accidentally rang up my chicken with the person in front of me food, she told me I should have separated it and threw the (leaking) package of raw chicken onto my child's hot wheels i was buying him. Fast forward to yesterday, a few months after my first initial terrible visit. I ordered a birthday cake only to pick it up and it not being what I ordered. It looked like a child created the cake. I stressed my disappointment and was told she could make me a new one in 15 minutes. After we went back and forth about what I had actually ordered, I agreed and had to wait in store for 1 hours and 13 minutes for my new cake. Then I was offered 50% off said cake and when I got to checkout it was priced as 11.99, the original was 16.99. Will not be back!"

"I will never again shopp at Kroger as long as I live. Today, I was racially profiled at the self-check out.I had my phone in my hand and the clerk check my phone and searched all my bags. I was so embarrassed during this process. The clerk just look thru all my scanned item randomly, not really looking for any specific item(s). Very unprofessional act taken today (Nov 25, 2023). I know review along with many other complaints will not get noticed and these actions will continue, I just wanted to add to the record that Kroger in Hinesville will racially profile people of color."

"Decent store. Nice employees. The store has a good variety of item that some other store don't carry. I had an issue with the register checking out. I was helped within a few seconds."