Lowe's Home Improvement 513 By-pass 72 Northwest, Greenwood, SC 29649

"I usually love Lowe's and the employees are always usually very helpful. I went in today to get a pint of paint and I had to stand at the counter for 15 minutes. There was 2 employees working and they both acted like I wasn't even there. By far the slowest and worst service I've ever experienced in this store!"

"I had a project. The first day I went in Leo helped me, he cut my wood for the project, helped me decide on stain and was so incredibly professional and helpful. After I finished my project, I loved it so much that I wanted to build more. I went back the next day to buy more wood. Leo was off that day so I asked two different people who worked in the department for help. I was ignored by one and the other said it would be a couple hours. I went to the supervisor over the department to see if anyone could cut some wood for me, he said no, that they don't cut wood for special projects and pointed me to the saws. When I asked since when doesn't Lowe's help people with special projects he claimed they never have, which I know is not true, there was a time when Lowes did. When I mentioned Leo and how he helped me, the manager said he would talk to him and tell him not to do that anymore. WOW! I got exceptional service from Leo and the worst service I have ever experienced at Lowe's by two employees and a manager. I guess they don't do what they advertise in Greenwood, maybe they're just lazy, not like that in Charleston."

"They seem to be trying harder than they have in the past to help shoppers find the things they are looking for but, They can do better. On another visit the woman who worked there may have just been having a bad day or may have just been naturally rude. At LAST I have found more than One that seemed to be The Best ! Very Knowledgeable about the Flooring I was looking for , That's a BIG THANKS for TONY in flooring , He was able from looking @ a picture of the Flooring I purchased 2 years ago , and MATCH THE FLOORING EXACTLY ! Even tho they had changed the name of the company selling the flooring . GOOD JOB TONY And Lowe's . Y'all got an Extra Star Today !"

"Great staff, very helpful. The big guy with the beard is witty & charming. He it's a natural. Don't let him get away. Those of us that have the time to come & shop in the store really appreciate the return to full service approach I've noticed in your stores in VA, SC & TX. Keep up the good work."

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