Walmart Supercenter,

300 Bypass 25 Northeast, Greenwood, SC 29646

"Went to Walmart at 300 bypass 25 south today at approximately 2:30. Had less than 10 items all small toiletries except 1 med plastic container. When got to front to check out, this was about 2:40,there were NO registers open, only the self checkout, and there was a line waiting there, approximately 5 people. As I and my husband are in our 70’s we both can’t stand for long periods of time, therefore, I decided to go to the Customer Service Desk to check out. There were 3 ladies behind the counter talking and looking at their cell phones, finally 1 of them said she could help me at which time she moved to the register on my left, near the wall. I told her that I just needed to check out my items as there were no open registers and the self checkout was backed up. She told me I couldn’t check out here that they only handle returns and I would have to go out to the others, I again said they were ALL closed at which time she said she could not do it. This store is close to my home and the one we always go to and have spent quite a lot of money in there, but, due to the rudeness of this lady, all the checkouts being closed, I will NOT be going back to this store. I f you just walk around and look, you will see employees on their phones a great deal of the time. This particular store also hardly ever answers their phone, this needs to be addressed also!"

"There were only 3 registers open that had cashiers and self checkout was open. Lines were down the isles of customers waiting. The cashier on register 4 which was the line I was in, was on her phone holding a full fledged conversation and the slowest line to check out. I could hear her conversation clearly and the gentleman that was on the phone so could the customer behind me. This cashier was pleasent and did address me as it was my time to check out. BUT IT WAS A DISTRACTION AND HER LINE WAS GOING SLOW. THERE ARE MANY LINES AND ONLY 3 WERE OPEN AND HAD CASHIERS WHY!!!!. WALMART DO BETTER. This took place at about 12:18 on 12/14/23 store 06887, OP# 000346, TE#04, TR# 09617"

"Well, the only real positive thing I can say is they had everything I was there to buy. Of course, there were only 2-3 checkout lanes open besides self checkout, which often has a long line as well. So it took me 5-7 minutes to get what I needed, then 10-15 minutes in line to get checked out! I really don't know why each Walmart has 15-20 checkout lines bc there's rarely more than 2-3 open! That's all I've got to say about that! Lol."

"Very disappointed and embarrassed about my local Walmart. Walmart+ called the store to have some of my items substituted gorgeous my delivery. (The membership i pay each month) And the manager would NOT allow it!! So much for customer service. These stor managers and employees are not like they use to be. BRING BACK BI-LO!!!!"

"Purchase a memory foam futon on 03/06/2023. for $239.00. Had to return it, because of missing middle section. Today 03/07/2023 before noon, return to customer service for a replacement for the same item.When the CSR scan the replacement it was $25.00 more. CSR called for their manager, her name is Keisha. Only help she gave was to say prices go up all the time, but the price did not change in store location, I inform her I purchased it yesterday and should be honored the same price because it was a DEFECTED product.which was missing a section in the futon. The manager said I had to pay. And I stated, I was going to do a review. The manager stated do your review and batted the eyelashes and walked off. Is this how Walmart treat their customers/ members. It hasn't been 24 hours of the first purchase and it was a DEFECTED/missing part. Thank you Walmart I'll go somewhere else to shop!!"