Badcock Home Furniture &more 1302 By-pass 72 Northwest, Greenwood, SC 29649

"Went on Saturday to look at buying a mattress. My family has bought from Badcock for many years in the past. We were in there for 20 minutes and not one sales person came up to us. In fact, the salesmen were sitting in the recliners and talking to each other using horrible cuss words. Very unprofessional! Will not be back ."

"Ray is an asset to the store. Not only did he take care of all of my Mom’s needs in terms of the sales process, he found a way to connect on a personal level. He wasn’t pushy, but he found a need in every measure from selling my Mom as well as my wife and myself. It was definitely a pleasure to have Ray take care of our needs! Looking forward to doing business with Badcock again because of Ray!"

"Only gave one star because I cannot give 0 stars. Went to purchase furniture, got approved for 90 days same as cash. Furniture arrived 4 months later as promised. Two pieces arrived damaged. I reached out to the store and they sent replacement furniture twice without NOTICE (just showed up) and the replacement furniture was also damaged when unboxed. I’ve been inconvenienced several times and now I’m hoping to get a piece of furniture repaired. I also did not receive the 90 days same as cash. Interest started from day one. The store made an appointment with the repairman and told the store what part I needed based on a recommendation from the delivery guy….the repairman comes to the appointment without the parts. I’ve asked to have management or the owner reach out to me and I’ve heard from no one. Badcock Please don’t respond asking me to reach out to corporate cause they don’t care either and that’s why your employees don’t care. Great custom service starts from the top and so does horrible service."

"It is often difficult to know how a piece of furniture will fit into an existing room. How will the color or pattern look next to other furniture? It is handy to be able to take some small swatch (or in our case, a throw pillow) for a test drive. By requiring a copy of my drivers license and then being unable to find that copy, less than an hour later nearly soured the sale of two of your accent chairs for us. However, without the opportunity to have compared that throw pillow to other furniture in our home, you would have had zero opportunity for the sale. I’d score a 5 for the salesman and a 1 for the management. We had to order the chairs as they were not in stock even in the warehouse. That was not a surprise to us. We are certain if they are as nice as the floor sample to be extremely pleased with our purchase."

"My husband and I came into the Greenwood location two weeks before Christmas and saw the perfect sectional sofa we wanted for our home. The staff was very friendly Mr. Cody. There was one issue, part of the sectional had to be ordered only the display was available. The store associates called his manager for possibly allowing me to get the show room part to have a complete setup in time for Christmas. This was not an normal policy practice, but the store manager said ,”YES!” I enjoy laying on our new sectional. Thank you Badcock for wonderful Greenwood staff."