Comfort Inn & Suites Augusta West Near Fort Eisenhower Augusta, GA 30909

"Room was filthy, found a bottle of lube under the bed, black mold in the bathroom and more. What I expect at an econolodge not a Comfort Suites."

"Traveling a lot for business, I haven’t had much luck finding a good Comfort Inn for a while. This one was different. Friendly service on arrival, a clean, newly renovated room with good amenities, and a full selection breakfast in a clean breakfast room. Marked this hotel to stay at again."

"I had a amazing experience here at this location! The staff treated me like family for the 2 months I stayed in this location!!! THANKS!!!"

"UPDATE: After writing the review, the hotel made good on the issues with my room. I was in the wrong for not bringing it to their attention to begin with, but I tend to avoid verbally addressing my concerns because I'm an introvert and go with the "I'll just deal with it" mentality. Also just a day or two after I wrote the review, they DID have pork sausage links, so that was nice to see as well. So, I'm upgrading my stars to 5 since the manager/owner was so friendly in speaking to me about it and also making good on getting things taken care of in my room. Some things were not mentioned in my initial review, but they took care of those as well. The location of the hotel is perfect, and the exterior grounds and interior hallways were clean and well-kept. The breakfast is mediocre. The only hot items to choose from is an egg product, a meat product, and sometimes biscuits and gravy or french toast. I stayed for 20 nights and never saw pork sausage links or patties, the only sausage was the polska keilbasa style sliced. The egg was either little pre-made omelets or scrambled eggs, no boiled eggs as an option. As for my room, it was on the first floor which I prefer and had the whirlpool tub. The whirlpool tub was wonderfully large in size for my 6'4", however only two of the 7 jets were working, so that was a bummer. The bed was comfortable enough, but did have noticeable sag and wear from where a couple would be sleeping. I slept in the middle to get the least saggy part with some firmness to it which I prefer. I have two complaints though. First, when it rains, my window leaks pretty heavily and I had to put a trash can in the spot to catch the dripping. Secondly, which annoyed me the most, was the lack of high-speed internet, even though they claim they have it. I am an IT expert and I tried all possible ways to bypass any hotel or ISP based throttling, but they have it hard locked to maximum 3mbps. It doesn't matter if you connect via wifi, ethernet, or at the business center, that is the max speed you'll be allowed. Not enough for any HD streaming or downloading of any larger sized files. So, keep that in mind. If you are only checking emails or browsing the web without video's, you'd be fine."

"This place is a dump! Clearly the reviews on this site have been manipulated by owners and friends. Thankfully you can file a complaint with Choice headquarters with regards to violations of their Charter. This place is so substandard for a choice hotel. Refrigerators and rooms that don't work. The smell. The pictures on the app do not match what the rooms look like.. the owners could care less as long as they're getting their money and that's fine but as a government contractor that's why I will make sure they feel the fury and might of an audit and investigation into their own Charter as this place should not be a part of Choice Hotels."