Microtel Inn & Suites by Wyndham Augusta Riverwatch

"Everything was good but there was a smell in the lobby that would take your breath away they said it was their dinner cooking I don't think I'd of eat it but otherwise it was ok"

"This was not your typical microtel. Definitely not what I expected. Staff was just so so. They weren't rude, but they weren't friendly and looked like they hated their job. First room we were in unfortunately had a person next to us that I swear brought their own personal surround sound system with them. You could hear the TV from the end of the hall all the way to the front desk. They did give us another room, but that was a huge disappointment. The beds were so squeaky you couldn't even slightly move a foot without it waking you up. The 2nd room also had an inoperable heat/AC unit because you couldn't even plug it into the wall because it doesn't even reach the outlets. Definitely not what I expected for the microtel. I stay at a lot of microtels and usually enjoy them."

"Hotel isn’t clean. When I got to room went to put my waters in refrigerator and found food from previous guest still in the refrigerator went to front desk to ask if I had been given someone else room he rudely said no they probably just forgot to clean it out. Had room with a jacuzzi tub in it, but the water would not stop running once. I turned it on. As I got ready to lay down pulled back cover to find the sheets was dirty and had brown stains on them. Moved pillows and found a bag of someone dirty clothes between the mattress and headboards. At the finding all of this went to speak with the front desk. His first response was I can’t give you a refund you’ve been here more than two hours. I explained I did not want a refund just another room at the 20 minutes in the back talking with someone he came back to tell me, they will move me to another room but it does not have the Jacuzzi tub which I pay extra for and it was not a king bed which I also paid for. Also, there’s trains that run behind The Hotel, so you will be woke up throughout the night by train horns."

"BRING YOUR OWN TOWELS. They are towel stingy and they are smaller than my son's hooded towel and he is 5! I requested more towels and they seemed like it was a bother. There are 4 of us in one room for 4 days and we were given two towels and 1 wash cloth. It really shouldn't be a big deal to request more towels especially since they are so small! "Breakfast" consisted of a waffle maker and some prepackaged things. Room is very small but it was fine. The beds are full NOT QUEEN if that helps at all. The room smelled weird. It wasn't dirty but it wasn't that clean. Clean enough I guess. The pool was saltwater and small but fine since no one else was in it. The room was very badly lit and one of the lightbulbs went off and on the entire time. Other than that it is a great location and the beds and pillows are nice. It's pretty quiet but the walls are thin. Wasn't awful but won't be staying again."