The Lois Apartments

"The best building and management team I’ve ever experienced in my “rent” journeys. I’ve been living for a year at The Lois. The management is so welcome and helpful. Any issues or troubles were resolved in a matter of hours after the report. The building Super is living in the building, so he is always on call. He even helped me to put a TV on a wall. What I really liked is how QUITE it is in the building during the night, super quiet. Also the AC is central so there is zero noice from it as well. The building is cleaned every day in the morning. All the common areas are shine and bright. The dog park is hidden inside the building with only residents access, super convenient for dog owners. And there is zero fee for a flog which is nice. The roof top is well maintenances and everything is brand new. Attaching photos from my apartment. Will definitely miss the building management quality and responsiveness. Thank you guys"

"Hi, we dealt with Joseph A. for the rental of an apartment at The Lois and he was wonderful. Timely, gracious, professional and a pleasure to work with. The broker/manager, Fernanda, also timely and pleasant. Thank you both!"

"We were super excited to see the 2bd apartment with a terrace and were ready to apply since it seemed perfect for us from all aspects. Unfortunately, the leasing associate was extremely unfriendly and unprofessional which made us not consider this place for moving in. We were 15 min late due to the heavy traffic during after work hours - we arrived at 5:45 pm instead of 5:30 pm. In return, the leasing associate did not greet us , was very unfriendly, and answered our questions with clear annoyance. Unfortunately we had to leave without proceeding to look at the amenities since the agent was clearly not interested in showing it to us. It's the first time we've met such an unfriendly leasing agent. If you work in a customer service, try to be friendlier towards the potential customers . At the end , the money they are willing to pay will go to your salary. Disappointing."

"Updated review as I’m coming up on a year in my lease: -Property managers never respond to your concerns it’s always the amazing concierge’s who connect with you and listen. -The parking garage is $250 a month just for the entrance to be blocked 95% of the time. -Doors broken in the front of the building and side of the building —people have stolen property inside putting the entire building at jeopardy. -The management does not communicate with us when unsafe situations have occurred. -We had mold in our laundry “room” and it was sprayed and painted over just for it to return and now we have a gaping hole in our apartment ceiling. -Paint peeling off on the ceiling -Anyone has access to our building"

"Highly recommend the Lois to anyone looking for a great apt! The staff are amazing, very helpful, caring and create a great atmosphere. The Lois offers great amenities including the gym, the beautiful rooftop terrace and lounges. Very happy I went with the Lois, could not ask for a better apartment!"