Lovesac

"Denim, our sales rep, and the store personnel in general were amazing all around. Great attitude and highly informative. Thanks for helping us find our couch!"

"The staff at the Albany Lovesac store is top notch! They don't pressure you into purchasing and were happy to give us a quote. We had stopped into the store as I've always dreamed of owning a lovesac couch. After playing with designs and color's, we received the quote, and walked around the mall. We went back a few hours later and made the purchase. We were told it would arrive in 1 to 3 weeks. It arrived in 3 day's! I was very happy we didn't have an off burn of chemicals either. I'm super sensitive and couldn't smell any chemicals. The frame has a lifetime warranty, which is needed with kids and dogs around. Quality couch! I can't recommend this store and their products enough."

"Quality product, great customer service and display setup onsite. Lynn in particular was extremely helpful and patient, ensuring I was quoted the options I wanted with no guarantee I would return to make a purchase. When I did return quite a long time later, Denim and Karina were there to double check the options and finalize the deal. Unpacking and constructing took some doing, but overall I am very pleased!"

"Went to see if the lovesac couch would be right for us, while in the store we got excellent service, and every question was answered professionally and with a smile one of the best shopping experiences we've had in a long time. we went back the second time to purchase the items we wanted and the employees were nothing but helpful and gracious, we totally thank you for a great shopping experience and hope to stop in and say hi sometime soon thank you again we love our lovesac and totally recommend going to the showroom in the Albany mall For a great experience"

"Not a review of the product itself - more so of the store. I found the overall experience of ordering from this store to be poor and a complete disaster. There were numerous issues with our order and although everything got fixed eventually - it took a second visit to the store to try and fix the issues and about 2 months of phone calls, texts, emails etc.. which is absolutely RIDICULOUS. I worked with the store manager directly and it was an incredibly frustrating and disappointing experience...just terrible all around. Would not recommend. Aside from going into the store to see fabric, layouts, and products, I would recommend going to another lovesac store, placing the order online, or calling lovesac directly!"