Queen City's Custom Jewelers 3039 South Boulevard, Charlotte, NC 28209

"Such a GREAT jewelry store!! Friendly ,and knowledgable staff. I was searching for someone to size my new engagement ring while I waited because I didn’t want to be without it . When you order jewelry online it seems like local retailers “snub” you but Queen City Custom jewelers were so accommodating and helpful. They are now my local go to jeweler ."

"I came here to replace a watch battery, and Amanda was super helpful. I had bought a handful of old watches at an antique shop and she checked each one to see if they could work again with a new battery or if they would need additional repairs. I really appreciated how thorough she was. I will definitely be back!"

"Great customer service and great experience!! Tim was amazing! And I would recommend this jeweler to anyone!! The engagement ring is amazing, and my fiancée gets continual compliments about it :) I received continual updates throughout the process, and if I ever had a question I would reach out, and have a response in less than 24 hours. The engagement ring took about 6 weeks start to finish, but that was with some mishaps by no fault of the jeweler AND it was during the holiday season!"

"I recently had the pleasure of visiting Queen City's Custom Jeweler, and I am absolutely delighted with the exceptional service and exemplary customer care I received. I would like to share my experience and express my gratitude by writing this review. My husband received a watch as a Christmas gift, and we needed to have the links taken out. After a quick Google search, we found Queen City's Custom Jeweler and decided to give them a call, even though it was Christmas Eve and most companies were closed for the holidays. To our surprise, they answered, confirming that they were indeed open. Upon entering the store, we were immediately greeted by Amanda, a beautiful woman who exuded grace and warmth. Her welcoming demeanor made us feel instantly comfortable and valued as customers. Simultaneously, a gentleman approached us to inspect my husband's watch and remove the links. We were astonished by how efficiently and swiftly he accomplished the task, demonstrating his expertise and professionalism. As my husband's watch was being taken care of, Amanda kindly approached me and offered to clean my wedding ring as a complimentary service. This unexpected gesture of thoughtfulness and attention to detail truly impressed me. It exemplified the commitment of Queen City's Custom Jeweler to go above and beyond in ensuring customer satisfaction. The overall customer experience at Queen City's Custom Jeweler was outstanding. my husband and I will undoubtedly be returning to Queen City's Custom Jeweler for our future jewelry needs. We highly recommend this establishment to anyone seeking exceptional craftsmanship, a wide range of services, and unparalleled customer care."

"They did a fantastic job cleaning my engagement ring which hasn’t been professionally cleaned since my wedding five years ago. It was a very quick turnaround with excellent results. I am also looking to have my wedding band repaired and maybe a custom necklace made in the future with them. Amanda is great!"