Foundation Repair Services, Inc.

"Foundation Repair Services are top notch every step of the way. Every moment from initial conversation to site visit, proposal, scheduling and performed work was accomplished professionally. I am very satisfied."

"If I could give 10 stars to Brian Cartee and his crew on this review, I would do it in a heartbeat. Trust me, if you need foundation work done, this is who you want. We recently purchased a house in Franklin, and my one big concern was the porch -- it is beautiful, but it had dropped over 4 inches since it hadn't been properly supported when it was built. To complicate matters, it was on the edge of a fairly steep slope, so bringing in machinery to do foundation work wasn't an option. The previous owners hired a structural engineer and were led to believe he'd fixed the problem, but the guy scammed them. He built a basic retaining wall that was purely cosmetic, and he did nothing to actually support the footers. Eventually, the soil started eroding from underneath, and the porch continued to drop. Then they had a civil engineer come out. He reinforced the wall and it looked nice and new, but he still didn't address the unsupported footers and the sinkage continud. When we bought he house, I first found a different structural engineer who had good reviews online, but in person, he nickel-and-dimed me on virtually everything (almost $1k to come out, would only look at the items I told him to look at, insisted I put those in writing, and then gave me a very high estimate). He told me he had the name of a good company who could do the actual work (turned out to be FRS!), but he wouldn't give me the name until things had progressed. He did, however, point me to a geo-engineer to check the stability of the slope. She was fantastic, and she is the one who pointed me to FRS, saying they were hands-down the best in the area. I was so impressed with Brian from the moment I met him. He clearly knew his stuff, and he said the FRS engineers could design a fix without going through an outside engineer. True to his word, they came up with a solution and were able to install steel helical piers underneath the footers. They also jacked up the porch to its original height. The FRS crew was fantastic. Because of the slope, they had to hand-dig to install the piers, and they worked diligently for several days. Everyone on the crew was super polite and respectful. They showed me their work along the way, and when they finished, they put a level at different places along the porch to show me it was indeed level. The porch looks great, and it now feels strong and stable. Not only did FRS do great work, but their cost was almost half what the prior structural engineer had quoted. I wish I had found FRS at the get-go, but hopefully this will review will help others find them faster than I did. So -- if you need foundation work, skip all the scam artists and the engineers who want to charge you for every word that comes out of their mouth. Just go with FRS. FRS is a 10-star company that stands behind their work. Stop searching and just hire them! You won't regret it."

"Free estimate, gave several options and helped me save a good sum of money, scheduling was a breeze with short and workable lead time, worked with me on my particular situation, crew showed up as scheduled, explained what they were going to do, went to work, finished huge job in one day, completely cleaned up and dispatched waste exactly as instructed. I have NEVER had a better experience with any contractor with my 55 years doing business. Dan Thompson"

"I was very pleased because I was out of state for the entire process, and I had to talk to them about the differences in construction between a mountainous area where they did the work and my current address, which is flat land. Mr Cartee was very honest and spent time explaining. I was very satisfied with the work and end result. Thank you for doing a great job.!"

"Vic came by our home to give a quote/consultation. He provided really helpful education and then provided contact information for a few structural engineers as a recommended next step in the process. Vic was communicative, timely, professional, and extremely helpful. I could tell the heart behind his service was to help provide the best and most reasonable solution for us as homeowners. I'm appreciative of the helpful and honest assessment he was able to give us!"