A Tech Repair

"Originally, I gave A Tech a 4 star rating, because of communication between us. But now I am having issues and he told me to tell the warranty company. I am not using them now, but was told that they installed the unit and they are responsible. Now they will not return my calls and their mail box is always full. This was the issue before. But they had no problem with getting their payment on time. Now it is, they got there money and it is not my problem. Overall, the work that was done and the techs that replaced my A/C - Heating unit were exceptional. Everyone were friendly and answered my questions. My only problem was communicating when the work was going to get done. I know everyone is busy here in the Charlotte area, but trying to get back sooner would bring a sense of ease when work was going to start. I also know with had issues that came up, that push the job out, but communicating would have help. I hope this is read by the company and they can look into this. I would use them again."

"A-Tech Repair was by far the best appliance repair service I have used. They were there when they said they would be and were very courteous and clean. I have an AGA oven that needed repair which was tricky and they didn’t give up. They didn’t rush but instead took the time needed to think and work out a suitable solution to complete the repair. I highly recommend!!!"

"Dannell did great work and communicated thoroughly with owner and tenant throughout the process. Would recommend to anyone looking for appliance repairs. I look forward to sending him some HVAC work in the future to test his mettle on that as well."

"Our tech came to fix a broken knob on the stove and he did a great job! Very prompt and professional. It seemed like a tough job but he got it done in pretty good time. I definitely appreciate his service and would recommend them to others!"

"A wonderful company as they were prompt, prepared and personable. We asked for business cards to hand out to others in our community. This is a Steel Creek business and we are all for supporting good businesses in our community. Thank you Darryl for working with us and helping us. We look forward in doing business with you again. What a pleasant experience! God bless and Merry Christmas. The Mitchell’s."