Rite Aid 1224 East Lovejoy Street, Buffalo, NY 14206

"Pharmacy clerk, Laquanda, was extremely rude, unhelpful, had a bad attitude and was unwilling to find answers to my simple questions. Not the person you want interacting with your customers or a person you want to employ."

"Rudest woman ever with an attitude at the pharmacy counter. I was in horrible pain from a bladder infection and could barely walk so I called first to make sure it was ready. The WOMAN said yes at the pharmacy, where I called. I arrived and approached the counter said my name and she was out right rude. No it ain't ready, I said well I called and asked she responds with well it's not come back in 15 mins. I had to sit in agonizing pain while she complained until I was ready. I actually moved my pharmacy because I really liked the pharmacist but I will never step foot in there ever again if my life depended on it. Absolutely disgusting customer service if I could give 0 stars I would."

"The manager here does everything possible to run a decent store in this area. The ladies at the front counter are always pleasant. We're lucky to have this store."

"Needed help watching my cart so I could bring everything out to my car and the manager offered to bring my bags out for me instead. You could tell he was trying so hard to help his community, trying to keep basics in stock like bread and milk and things that were most needed. I'm impressed by his spirit at a thankless job."

"I don't usually stop at this location, my previous experience was not good. I went in today very flustered and trying to find a specific item. I stopped the first employee that I came across to ask for help. It happened to be the manager. I have to say I was very pleased with his demeanor. Overall he was very helpful and polite. Took the time to listen to my explanation of the item and lead me in the right direction. If this is going to be my experience when shopping here, I will definitely be stopping here more often!!!"