Costco Tire Center 1 Industrial Lane, New Rochelle, NY 10805
About the Business
Costco Tire Center is a one-stop destination for all your car repair and tire needs. Located at 1 Industrial Lane in New Rochelle, New York, this institution offers top-quality services and products to keep your vehicle running smoothly. Whether you need new tires, tire rotations, tire repairs, or other car maintenance services, Costco Tire Center has you covered. With a team of skilled technicians and a wide selection of tires from leading brands, you can trust Costco Tire Center to provide excellent service at competitive prices. Visit us today and experience the convenience and reliability of Costco Tire Center for yourself.
Photos
Location & Phone number
1 Industrial Ln, New Rochelle, NY 10805, United States
Hours open
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
10:00 - 20:30
Saturday:
09:30 - 18:00
Sunday:
10:00 - 18:00
Reviews
"Very disappointing, I am a Costco fan, there was no interest in fast service. The Website's information is contradicted by the guy in the office. They tried to up sell me. Hard Pass!"
"They asking to come 15 minutes prior to your appointment time then it take them 2 hours to swap 4 wheels. They said that they will call me when my car is ready.I went to shop to Costco for 1h15mi then I was siting in waiting room for another 45 minutes.I went to check with mechanic and he said that my car is ready and keys are in front desk from 20 minutes ago.No one called me during time I was in waiting room. Keep away from that tire shop. One thing I have to say that employees in Costco store were very helpful."
"Excellent, fast service. I will make this my default store. Had been going to the Yonkers store l, but their service has gone down a lot. And there is a Costco gas station at this site. Win win!!!"
"New people and new management. Out of all the Costco I went to in NY this one is the most professional and friendly of them all. These mechanics are extremely helpful and friendly as long as you treat them as you would your family. Got my tires changed and they told me things on my warranty that they could do that the other costcos said they don’t. They were also fast and called to say they finished. Good job New Rochelle! Outdid yourself here."
"Average wait time is one hour and half. There is no motivation to change it. The bays are idle as the worker check his phone. This is tire rotation and balance. Routine work with a fixed amount of time to complete. Your work order sits on the front desk until it is seen. Hardly a place to get upset as they will stratch your car or rims. We need management eyes to improve here. Obnoxious. Or lack of training. White car with appointment been on lift for one hour already. Asked for a manager took ten minutes to get on the phone. Sad. Update: Tire rotated after manager's intervention. Result: Trire pressure not checked. Lead for balance not removed on all four tires. So in effect I wasted my time."
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