Hilton Garden Inn Charlotte Airport

"A hotel with Superior and friendly customer service and inviting lobby and outdoor area. Best for business travelers with easy access to the airport. For weekend leisure travelers, the spot is a little remote but has easy access to everything in uptown in South Charlotte. Rooms are a little bland. Need updating and ventilation. Also TVs don't allow digital checkout. That needs to be addressed. But for the $ and location it's a solid pick."

"It’s a clean hotel. Friendly staff. Nice lobby and dining area with full bar. The negative on this establishment is the shuttle service. If you are relying on the shuttle for a return from the Airport to the hotel expect chaos. The communication of when and where the shuttle is arriving for pick up is terrible. The driver’s also just load the shuttle with no refrain on seating limitations or hierarchy of rider’s wait time. For that reason I have a hard time recommending this Hilton and especially since I am a Diamond Member."

"Room was cleaned and well maintained. Lisa and Tiffany are simply amazing people! Enjoyed their company and service while dinning here. Great conversation, great people, and great food. I look forward to coming back as I travel a lot. This hotel will be where I stay for now on. Thank you both!"

"I recently stayed here on a brief stop before heading to another city , and was pleasantly surprised. The rooms were spacious and well appointed. And after staying in another Hilton Garden Inn, in another part of the country just a week prior, I can truly say, this location stands out above the rest. The front desk staff is super helpful and kind, but by far the person who stood at the most was a very nice woman named Janet , who was part of the wait staff in the lobby restaurant. She, I think, was on duty by herself for most of the time we were sitting there having dinner, and she still found a way to be patient and pleasant with every single table of guests. She answered questions, made suggestions, and did it all with a smile. I would highly recommend this location for a brief or long stay."