Townsend Gateway Inn

"After leaving Florida a day early for a business trip to Knoxville, we had stopped off in Townsend to find lodging for the evening. We had been on the road and awake for well over 24hrs and were extremely exhausted and was hoping to check in early. Keep in mind we just showed up without a reservation and were winging our day early trip knowing that it is leaf peeper season. The girl at the front desk immediately got on the phone to one of the owners and was able to pull it off for us! We were told to come back in a couple of hours and the room would be ready for us. We returned a half hour earlier then expected to and were greeted by one of the owners. The room was ready, the staff is so polite and the rooms are fantastic! Thanks for the exemplary service and room you provided for us at a moments notice!"

"We've stayed here with them for several years now. We usually get their dog friendly cottage, but it was already reserved, so we had a room with 2 queen beds."

"Staying seven nights at the Townsend Gateway Inn as part of an art event, and I am very impressed with the place. Super-clean rooms, excellent, hot shower; it’s not lavish, but it totally delivers. The daily housekeeping service beats that of what the likes of Hampton Inn, etc. provides. Highly recommend."

"It is located very near to Cades Cove scenic loop. Clean and affordable rooms. They had goodies for us on arrival. They took care of us good, the king room had an extra blanket and pillow, coffee mugs and glass cups. Overall value for money."

"I had a better night sleeping in my car than here. The beds were so stiff my back was sore in the morning. The whole room was filled with broken and scuff marks. The bathroom made me feel nasty even after showering. The room had three TVs but two remotes. I tried the two remotes on every TV but neither one would turn on the third TV. When we first showed up the TV in the main room was on and playing MMA fights. This place is not at all worth the money to stay here. The room came with its own bugs; there are literally dead flies on the wall when I first entered the room. The parking lot is so tiny that trying to maneuver your car is near impossible. The best part is that only a select few rooms have been updated the rest are like grandma's house who never cleans. What's even better is that even if you lock the dead bolt in your room, if anyone has a copy of the key they can unlock the door completely and get in. On top of everything, when we called to bring some of these things up the guy working the front was rude through the whole call and acted like we were the cause of all pain in his life. Never staying here again."