Telco Community Credit Union- Tunnel Road Branch 36 Tunnel Road, Asheville, NC 28805

"I have had a good experience with Telco over the years. Recently, Karl, the manager, helped me with investments and reviewing my accounts. I was able to walk right in and sit down at his desk. He followed up with emails and phone calls promptly. He made a further request on my behalf in a meeting and they offered me an arrangement that I am pleased with. They can offer competitive rates. I had an issue and he resolved it for me. Going into the bank and speaking in person worked best. The online banking works well for me. If I have an issue the online communication is fairly responsive."

"Karl was incredibly helpful in getting my car loan, even when the finalizations had to happen remotely as I was out of town. I couldn’t be more pleased with the service that he provided all while being so covered up with other members needs as well. Thank you for all your assistance, Karl!"

"The super professional team. Served fast and qualified. Will recommend to use theirs services. Perfect bank if you won’t to have any issues with your businesses."

"This location is terrible the employees tell you one h the big and when you do what they say suddenly that’s not right. Said I couldn’t transfer my money from my savings cause the amount was too high and then I call my old bank and ask for the transfer and no issue. What makes it even worse come to find out my account number they typed out wrong so looks like none of the people at the tunnel branch know what they are doing. They also like to give you weird and dirty looks if you ask for rolls of coins such as half dollars. Like do your job and get my money and stop with the rude facial reactions. Learn to work with the public or don’t have a job dealing with the public."

"Absolutely the best !! Customer service is excellent . Karl has always gone beyond what is expected from a manager. Helping with loans and giving Great advice durng the whole process. (Very easy and quick) From beeing out of town on emergency and needing assistance with banking, just always being available to talk if needed. The tellers are always great and always remember you by name. Feels like a good family,always willing to find a solution. I always recommend friends and family ."