State Employees’ Credit Union

"Never received such a cold teller…didn’t even acknowledge me when I said thank you..rude."

"Updated 11/3/2023: Again went into this branch to get a document notarized. The same person who rejected the last one rejected this one. I went to the DMV, no issues with the same documents. Don't waste your time with this bank. Such a waste of a bank. As a customer I go in to have a document notarized, an exact copy but for another party that they notarized the last time with no issues. This time they say they changed their policy and could not do it. They make up things as they go along. Bank elsewhere."

"I have always been greeted with kindness and my questions answered respectfully. The employees are knowledgeable, and if they can't help you, find another employee who can. I love this branch!"

"I’m a member, I’ve had good experiences with them. Location has been clean and has professional atmosphere every time I’ve been."

"I like and much prefer other SECU locations. Today marked the 3rd and final visit at this specific SECU. There were 4 lanes open, 2 lanes had just cleared when I pulled up. I sent cash and my card over, a few minutes passed, someone said I'll be with you shortly. While waiting a few cars had pulled up, did their banking, and left... after I arrived and was waiting for service. A few more minutes later and someone finally offers me service. Clearly there should not be 4 lanes open if customer services representatives cannot handle identifying which customer was next in the queue! It's rude to assume that my time isn't valuable. This review is warranted because this incident has happened thrice, same sequence of events on different dates."