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First Citizens Bank
625 Merrimon Avenue, Asheville, North Carolina, United States
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About the First Citizens Bank
First Citizens Bank is a trusted financial institution located at 625 Merrimon Avenue in Asheville, North Carolina. As a leading bank in the United States, we offer a wide range of banking and financial services to meet the needs of our customers. From checking and savings accounts to loans and investment options, our experienced team is dedicated to helping you achieve your financial goals. Visit us today to experience personalized service and innovative financial solutions.
Photos of First Citizens Bank
625 Merrimon Ave, Asheville, NC 28804, United States
Opening hours of First Citizens Bank
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of First Citizens Bank
"Tellers are great. No problem there. Lost my card on a weekend out, and asked for them to send a new card in the mail… that was on December 20th and now it’s January 21st and I still don’t have a card from them. I Had to open an account somewhere else to have a working card to pay bills with. Customer care could be much better."
"I was making a deposit at the ATM on Merrimon Avenue in Asheville, North Carolina this morning. The deposit was for 160.00. The machine wouldn’t except 4 of the 20 dollar bills. In return the machine gave me back 80.00 and kept 80.00, with no deposit slip. I circled around to the teller to deposit the 80.00 and to explain the previous attempted deposit. I explained my situation and made the 80.00 deposit . The teller gave me the fraud Dept. number to call.When I asked the teller her name she replied Stephanie, WHY? Why?In a challenging voice tone.When This response was uncalled for and very unprofessional. I made sure I wasn’t ugly as it was going to be up 10 days before I could get this credited to my account.( I found out after contacting the Fraud Dept.) So, I didn’t need to be talked to so unkindly. I Wanted to post this so others would know if you make deposits into the ATM and something happens like this, you will not get your money back for up to 10 days."
"I have several accounts with FCB and always rely on this Merrimon Ave branch for assistance. I always have a great banking experience as the tellers and account managers go above and beyond what is expected of them to make sure that my requests and needs are met. Rachel and the rest of the team are professional, knowledgeable and helpful! Thanks all!"
"First really satisfying bank I’ve ever been to. Excellent customer service and great workers. I really like this place and trust them with my money and that’s hard to do after bad experiences with Bank of America before. Rachel is my favorite."
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