AAA West Knoxville

"Aaron at stooksbury towing did a exceptional job towing my truck . Great attitude, very professional and a great driver ."

"Quentin was so quick to get to me, attentive, and nice! He was very knowledgeable and gave me lots of great information and tips!"

"Have been a member for over 8 years and have been very satisfied, but recent events have prompted me to reconsider membership. Waited an hour for a service call with zero communication before cancelling to attempt another day for a 2 mile tow. Waited 2.5 hours before being told after I called a second time that the service provider doesn’t serve Knoxville when I see them all the time in Knoxville. Cancelled service call again, did what I had to do to get the car towed to the shop and will look to cancel my membership because you cannot get a human on the phone from their automated service. Absolutely dismal and sad to know that years of loyalty towards a company doesn’t mean anything anymore!"

"AAA Travel agent took over $9,800 from our account without our knowledge nor consent for an electronic check which can’t be stopped. It appeared on our bank statement within 24 hours, but now, 7 days later, we’re being told no one can tell us when our account will be credited back the amount that was taken. AAA took what should have been a simple, routine, joyous matter and turned it into a miserable experience. To add insult to injury, Viking cruises said their “process” for crediting overcharged accounts is “proprietary” and they therefore “can’t speak” to the matter."

"I got some maps here (Knoxville and Tennessee). People were friendly. God parking. Hard to see from the street. (Entrance only visible from parking lot). The photos showing here are not what you see when you drive up. (AAA sign is pretty much hidden behind a tree)."