H.V.G Street Mall

"I ordered a kitchen island for my home that was in stock on the website. After 14 days of not hearing about the progress of my order, I inquired via chat and found out that the item was actually out of stock, and that HVG was trying to get in touch with the distributor to see when another one could ship. I asked to cancel my order because I did not want to wait a long time for the piece. Customer service responded swiftly and changed my order status to refunded. Now it has been over 10 business days I still haven't gotten a refund to my credit card and their customer support has not answered several of my messages. I want my money back so I am now having to open a dispute with my credit card company."

"Purchased a loveseat, charge went through, then found out they don't ship to my state. Bummer. That was almost 3 weeks ago and I still have not gotten my refund. Emailed multiple times, tried calling but can never get through (its a Google answering service only). Buyer Beware! They will take your money but they won't process a refund! Honestly hoping this post will get their attention since I can't seem to get an answer another way."

"We purchased the Centuri Home, L-Shaped Long Futon Sectional Sofa Set. Great It was delivered on time...shipped fast ...I contacted H.V.G to inquire about some other items and the response was fast. Pleasurable experience. Highly recommended"

"I ordered a Madison Park Signature bedding set during the holiday for my mom from this site and it arrived on time. I used my 15% first order discount, the price was great and the quality was exceptional and unbelievable. They have great collections of sofa and decor at great prices as well. The service was great and I will definitely shop again."

"In an Amazon dominated world, we wanted to give HVG a chance on some really beautiful chaise lounges we found. We ordered them for a fair price, they shipped for free, and arrived promptly. We had a little issue with something during shipping, but their customer service was responsive and rectified the problem immediately. If you are reading these reviews to determine whether this is a trustworthy company, I can tell you that I was very pleased with the experience and will continue to order from them again."