Garner Appliance & Mattress - Raleigh Outlet 6310 Plantation Center Drive, Raleigh, NC 27616

"We worked with Kevin Estes twice now! First about 2 years ago; and recently we needed a new range and microwave. There was no hesitation to call Kevin Estes again. I will never buy appliances anywhere else! Never. Amazing service, personalities, skill and knowledge! Installation service was done by real professionals, both times! Garner Appliances! We are very lucky to have this firm! There IS a whole differant quality of product available to you!"

"I knew what I wanted and Garner appliance efficiently placed the order and arranged for installation. I was promised the new oven by Thanksgiving and they delivered! Very pleased with the process."

"After my 2 year old Maytag washer (covered by 5 year warranty) died, warranty service was scheduled by Garner TV and Appliance. Service Co. made two visits and told me they had to order pump, board and harness. Factory b/o parts for 30 days. After a fruitless talk with factory representative, I called Garner TV and Appliance (where I bought it). They went to bat for me-a new washer was installed a few days later. Can’t say enough good about these people—they truly take care of their customers!"

"When my 10 year old GE washing machine started acting weird (would sometimes shut off mid-cycle), I decided I had got my money's worth on my current laundry equipment and decided to buy a new set. I went to Garner Appliance in North Raleigh and spoke with Max. He is a great guy - He steered me in the right direction based on my budget and his own personal recommendation. I later found out that he has been selling appliances for 10+ years, and no one would know better than Max. So I took his suggestion and purchased a Maytag Top Load set. 72 Hours later it was delivered and set up at my house. Everything was seamless and went as expected. My girlfriend is just totally in love with the new washer & dryer. She said its so simple to operate and it actually cleans her work clothes, vs the previous laundry set that she said was "Ho-Hum at Best." So standing ovation to Max and Garner Appliance for steering me in the right direction. Thank You!"

"The buying experience was fine, aside from the salesperson not really seeming to know the significant differences between Wolf, Jenn-Air, Viking products. However, we did not have to wait and were in and out within about 30 minutes, which I greatly app[reciate. I would give this place an average to above average rating based on that experience (3 to 4 stars). I will note that not a single employee in the store was wearing a mask, and this was after the statewide mask recommendation. I have deducted two stars because the installer (Carl Prentice) did a poor job installing the unit. It was not level at all and looked silly (see picture, -1 star). It was simple fix that I did myself. More importantly, he did not wear a mask in our house. He actually went on a rant in our house about COVID-19 and how it was all overblown (as the morgues fill up in Texas!). I found this highly unprofessional(-2 stars for not wearing mask and going on rant). He is welcome to ask installers that enter his house to remove their mask because "COVID19 is just like the flu", but it's not his decision to wear or not wear a mask in someone else's house."