Mountcastle Insurance

"I was looking for car insurance as I had become disappointed in my current provider. I contacted Mountcastle and I could not be more pleased. I worked with Kanisha Huynh and she was excellent in providing timely/complete quotes. I started out only looking at auto insurance but was so impressed I also had Kanisha look for homeowner policies. In the end, I have switched both auto and homeowner policies to Mountcastle Insurance. I highly recommend!"

"Our company has had a wonderful experience with Jason D. at Mountcastle Insurance of Winston Salem. He walked me through every little detail and step of the process of getting better coverage for our company at the best cost in a very difficult situation. I recommend this company to anyone who needs any kind of insurance. Jason understands his business, your business and works hard to do what is best for your company. He’s extremely knowledgeable and easy to work with. I can’t say enough good things about this company."

"Have used Mountcastle for several years now and have been VERY satisfied with the various options available and how they have addressed our needs. From the very first interaction, it became clear that Mountcastle isn't just any ordinary insurance provider; they genuinely prioritize the needs and concerns of their clients. One of the standout aspects of Mountcastle is the vast array of insurance options they offer from the providers they represent. Then, it's one thing to provide multiple choices, but another entirely to ensure that each option is of the highest quality. While we have only had to make one claim, that claim was fast, efficient, and stress-free! I appreciated that Mountcastle was right there alongside us, addressing our needs with promptness and precision. Their proactive approach, combined with an evident commitment to customer satisfaction, meant that we felt valued and understood by the agent who took us through the process. Because of this great service, we took the decisive step of switching over all our insurance to them. And, while we have looked briefly at checking rates each time we received a policy renewal, the relationship we have had with Mountcastle make minimizes our need to make a move. This office not only simplified our insurance landscape but also instilled a deep-seated confidence that we are in safe, capable hands. Their professionalism, expertise, and genuine care have been consistently evident in our years-long association. Here's to many more years of mutual trust and working together!"

"Very helpful with what we were looking for! Never felt pressured to purchase anything. Kanisha was extremely friendly and very educated and what she was offering. It all worked out for us."

"We own a very small business. We received excellent service and very prompt responses. Excellent communication, they made the process of obtaining our liability and worker's comp insurance very easy. I would highly recommend."