Mock Beroth Tire & Automotive 834 South Stratford Road, Winston-Salem, NC 27103

"Sitting in the waiting room and overheard some of the best customer service I've witnessed in a long time!! An elderly lady needed new tires on her vehicle, she knew the name X (not disclosing name) and said, I guess put X on. The employee asked her how many miles she traveled monthly and she said "I travel to the grocery store". The Employee told her how many miles the X was rated for, and she could probably go with mid-grade to still have comfort and the mileage that were less money and would better meet her needs - "since you don't travel a lot, X expensive tires would probably dry rot before she would get full use out of them. What I say to that - WOW!! This Employee could have sold this elderly customer the more expensive tire and she would have been none the wiser. That's putting the customer first if I've ever seen! Honesty is so difficult to find!!"

"Good guys who allow and fix problem questions. One might be aware that dealerships might exploit an issue and "replace the whole problem at great expense". I have always found Mock to be absolutely reliable."

"I'm a longtime customer, having learned over the years that I can depend on this shop. While in for two new tires, I asked for a check of the front wheel drive axles to see if they were the cause of a serious vibration. A foreign car specialist mechanic hadn't thought of this possibility when I reported my Volvo's problem. Meanwhile, I'd determined it was related to road speed and throttle load, not engine speed or gear selection. This narrowed it down to final drive or balancing. A Mock technician quickly discovered one nearly seized axle joint and play in the other axle. I asked for the axles to be replaced. The vibration was gone, and my car now runs perfectly. I appreciated the Mock staff's willingness to listen to me and allow me to collaborate in figuring out what was wrong. I highly recommend Mock Tire at Stratford."