Firestone Complete Auto Care 2743 Reynolda Road, Winston-Salem, NC 27106

"for being a car shop, they seem very inexperienced and ill-informed? i have had continuous issues and it feels as though it is a waste of time when there are other car places that will do it quicker and more efficient. issues never go away after coming here :/"

"Very honest and upfront personnel. My Wife and I always come here to get preventive maintenance done on our vehicles and so far have not had a problem. Thank you guy’s."

"I’ve brought my car here for years and always receive awesome customer service and the work is always done quickly and correctly the first time. They take great care of all of their customers and are friendly and always remember their regular customers."

"Pulled in and did not have an appointment! They took care of me told me they had tires that I needed 3 minutes down the road I had a profile with them already and it was me my wife and our friend with our two kids and this placed killed it! Four brand new tires and an alignment and was out the door just over an hour later! Will be coming back here for all my work! I know they can get it done, and they understand how hard it is to have kids around and need things done, lol"

"I rated them 1* because there is no option for 0* rating. This is the worse car service center I’ve ever been and I’ve been driving for over 40 years. They overcharge for parts, 3-4 times the prices one can get somewhere else, even on Amazon. I can understand them adding a markup, but charging customers 3-4 times the prices from other sources is absolutely a wrong practice! Furthermore, some of the managers are very rude and don’t want to explain or provide details on their charges to customers. I will never go back to that place and will discourage anyone needing car services to patronize them!"