Hilton Garden Inn Gastonia 444 Cox Road, Gastonia, NC 28054

"The staff are kind & courteous. The food was excellent. Even though we did not have a pet, Hilton Garden Inn is PET FRIENDLY! Would highly recommend this hotel for the atmosphere, amenities, and awesome customer service they provided during our entire stay!"

"We had an excellent stay on a very brief trip. We came down to visit a friend and purchase a car from them, and then drive back home 7+ hours to Northern Virginia, near Washington, DC. Our stay was the perfect respite for us— quiet, clean, and convenient. In particular, Mrs Sabrina, the evening house manager, and Jana at the front desk were very helpful and friendly during our time there. The kindness and pleasant interactions made all the difference to us! Highly recommend this location to stay at if you’re in the area!"

"Booked room after a horrible day at a client after traveling 5.5 hours. Can't make it home 2 hours away so I booked this hotel. Upon arrival and anticipate of a hot shower and bed to leave this day behind, I get a front desk clerk who informs me they have over sold the hotel and now I'm left out in the cold. Why sell the rooms if you can't deliver. This is the first Hilton I've stayed at in a year and I remember now WHY I'm a IHG guy. No respect for the working man, just greedy people over booking rooms in case of cancelations! Shame."

"We made the mistake of trying to stay somewhere else other than here and checked out and headed straight to this garden inn! The staff here always try and meet your needs. They went above and beyond so we were comfortable after leaving the Tru Hilton in town where we were miserable. The pool was perfectly warm. The room was comfortable and amenities as they should be. We will always stay here and never try to stay anywhere else again !"

"I'd rather sleep in a dumpster stayed for 5 days took us 2 hours to check in nobody had a clue including the manager about reservations blamed it all on new computer system finally after 2 hours got our room key went up to the room only to find TV lights on clothing on the bed yes somebody was in our room that we just rented for 5 days already paid for went back down with our luggage to the front desk explaining our situation got laughed at definitely not a joke as I'm 64 gave us another room 26 minutes later finally got a room for the 5days that we originally booked so we thought the next day they said we over booked & that we had to change rooms after another hour of talking & explaining our situation we were able to stay in our room ahh room was very accommodating comfortable although not very clean as we learned that the maids don't clean or put fresh towels & face clothes in the rooms unless asked at $180 we thought that would be the norm breakfast was great although after day 4 in the breakfast area the same eggs were on the floor under the table was unsanitary day 4 getting ready to go to dinner not there getting dressed in my hotel room some unknown person opens our door total invasion of privacy another guest with the wrong room key again made the front desk aware of our issue was told once again sorry it's the new computer system when to eat across the street at outback steakhouse very good came back sat in the lobby for another hour listening to everybody else checking in nothing but horror all the clerks at the front desk were saying is we're sorry it's the computer system very sad definitely would not recommend this hotel mismanaged very rude I truly cannot believe this establishment is still in business. Yours truly Mp"