Badcock Home Furniture &more 1392 East Franklin Boulevard, Gastonia, NC 28054

"A great shopping experience, Derek the sales person explained the materials of the items."

"Very friendly and knowledgeable staff. They greeted me as I came thru the doors and there was no pressure from them. The sales person explained everything to me in language I could understand"

"Ok this place is no good we bought 2 lazyboy recliners they broke they fixed one right but the 2nd one they fixed at it got them back home and not long after one of them broke again I have talked to lazyboy and they have reached out to badcock to try to take over the repair but badcock will not send the information to them"

"Purchased table and bedroom dresser, king size bed and mattresses and all. Everything is well and fine. Needing to purchase couch and loveseat. Just have little confidence in buying them here. Saw negative reviews about them tearing up and Badcock just blowing off customers. A good friend told me how bad the quality of his couch was and basically fell apart and Badcock not doing anything. Told me to go to other furniture store. Big purchase. Dont want junk and then it be like oh well."

"The Customer Service Rep Derek was phenomenal. Great listener. He heard what I wanted. Showed me the options. True professional. Extremely patient. His customer service style will always be that one nudge I need to make a purchase. Thanks Derek"