Warlick Family YMCA 2221 Robinwood Road, Gastonia, NC 28054

"Just tried to book family swim for the second week in a row. This time I knew to book it 24 hours in advance. ( last week we just showed up and told you had to reserved a time slot ) none for tomorrow. Which is understandable but last week I had looked in the pool area and there was 1 person in the pool but yet we couldn’t go because we had reserved a time 24hours in advance. At CSD ymca they are open 5am-8pm to swim and no reservations. Wish this location was more adaptable to families. Their pool closes at 2pm"

"Beautiful facility but waste of your money. Everything is almost always closed or booked. Sometimes the gym smells sweaty. The ladies in the front desk always have an attitude. I came in today because I thought I could use the pool with my kids. As soon as I walk in, the lady at the front desk looks me up and down like I’m crazy. She say, ummmmm the pool is closed. Then asks the lady next to her to confirm. The lady next to her is a little nicer and says they close at one and she’ll check to make sure. They told me I had to sign up for family swim. But that it was booked. Totally understandable but the delivery was absolutely disrespectful. You don’t look people up and down like they’re crazy. You could have simply educated me on how it works. I was not aware that was the process to go to the pool. Matter of fact I had to sit down and look it up online. ( which had no information on this) and then walk back to the front desk and ask them to educate me on how it works. The Second Lady was nice in showing me but what a horrible experience overall. I had the membership for the activities like soccer but that ended up being a mess as well. They allowed an unlimited amount of people to sign up yet didn’t have enough coaches. I hate leaving bad reviews because I know one experience doesn’t speak for everyone and things happen, but I’ve been going here on and off since they opened and it just gets worse and worse. I will be cancelling my $64/month membership."

"I love how huge and clean Warlick Family YMCA is. The instructors of Body Pump and Zumba are great. I also like how the sauna is just located by the lap pool so I can relax right away after doing some laps on their cool pool."

"Beautiful facility with nice staff members. The women's locker room needs to have more changing stalls, but they are working on creating new locker rooms. The only other complaint I have is that the windows by the pool (that look out towards the lake) really need to be cleaned. It's hard to enjoy the beautiful view when the windows are so dirty. Other than those two things I love this facility!"

"I just join a month ago I like this YMCA. It has a lot of place to work out it has nice basketball court nice, swimming area and a lot of trails and the lake it's a really really nice. The down side is the staff is just so so nice. Not really that engaged. I'm a new member and just don't feel Like I'm welcome. That's why I usually go to Planet Fitness they're nice to me with a big smile."