Harbor Freight Tools 601 North Polk Street, Pineville, NC 28134

"I purchased a toolbox that was previously damaged at this store for a very reasonable price. The Manger was very cooperative on negotiating a fair price. And I was able to assemble the unit without much damage visible."

"I posted that picture and it just looks like a set of sockets and bits, but it's actually a specialty socket best described as an inverted Torx. I needed them for a car repair and Harbor Freight metal tools didn't let me down. All of their electronics will let you down."

"Cheap tools. Easy going staff. Good warranties on the things that never break. Satisfies my neverending need for more clamps."

"It's Harbor Freight Tools. You're not expecting highest quality of workmanship, but many items don't require the highest quality of workmanship. If they break, they break and you're not out an arm and a leg. They get you by until you choose to afford the better quality with the extra bells and whistles you don't use all the time. There are some gems that are great deals if you need them like levels, chisels, bits, and other "disposable" parts that you need for home repairs and some light commercial work. Some of the tools even come with a lifetime warranty. They don't even have a form to fill out. Simply bring back the item to the store and they will replace it. Simple, right? The only gripe is that this location does not honor Lifetime Warranty products purchased from when they sold an older version of the same product in-store with a defunct name. The mgr said "90-days only". For instance, I purchased a 48" box level and it was Cen Tech brand. This brand is no longer in use by Harbor Freight. They sell the same product with different colors and same workmanship under the name Pittsburgh. It even has the same item number. I took the box level in and they wouldn't exchange it. I called into the HF customer service team and asked if the lifetime warranty still covered the Cen Tech box level. Sure enough, they do. I didn't want to cause an issue, so I will just go down to the Rock Hill HF store and exchange it there."

"One of the best harbor freight stores I have been to. Shout out to Hannah their logistics supervisor for keeping inventory up to date and on the shelves and Rachel for her amazing customer service"