Best Buy 9839 Rea Road, Charlotte, NC 28277

"We've purchased appliances from a couple of different stores and had bad experiences...especially with installation. It's been years since we purchased from Best Buy but we had a very good shopping and buying experience today at Best Buy on Rea Road. I'm keeping my fingers crossed that the installation will go smoothly."

"Reason for 3 stars is it did not meet my expectations. As an outlet store, I would have expected open box or refurbished or damaged products have a good or decent discount. I don't see a $20-$40 discount on scratched items as a bargain."

"Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks."

"Called several box stores looking for a beverage fridge. After multiple phone trees and no fridge, I called Best Buy. The call was answered quickly and by a human. Not only that but he looked online and located two at the Blakney location. Then he helped me place my order over the phone. Easy! I drove to Blakney to pick them up. Best part they were on sale half price. They were loaded into my vehicle and I was on my way within an hour. Plus they work great. They are exactly what we needed to keep bottled water at the right temp (wine is different temp which is why we wanted beverage cooler)."

"Place was crazy crowded (Black Friday so go figure) but the manager and staff I worked with were great. They got us what we wanted pretty quickly (given the circumstances) and even took the time to help us take the TV to our car. The service was top notch given that sort of environment."