Starbucks 9225 Kingston Pike, Knoxville, TN 37922

"Please update your hours, you are not open now"

"Link your delta sky miles card with Starbucks to get 1000 miles bonus points after 2 visits. I got mine . Yeheyy"

"This is the best Starbucks! Lisa is awesome and everyone is extremely nice. I love ‘em"

"Great coffee if you happen to be in Kroger and have an coffee craving while shopping. Very nice baristas and amazing coffee. I love the Carmel Ribbon Crunch Frappuccino. The crunchies in it are awesome. It's expensive but worth the cost for the happiness it brings me. Nothing like that first sip of Starbucks coffee."

"There was a line of cars in the drive thru that was backed up to the busy main road (so much so, you had to wait in the turn lane to get in!). It was no better inside where I waited almost 20 minutes for 3 coffees. I drove back home and each one of them was not what I had ordered. I drove back and waited again for them to remake the coffees correctly only to get home and find they were wrong AGAIN!! My daughter, who is a retail store manager, went down there and attempted to get what we ordered in addition to a refund for the massive inconvenience. She was met by flustered sales associates and an incredibly rude manager who was nasty and argumentative, insisting that the drinks had been made as ordered despite the fact that she had her receipt clearly indicating otherwise! Five days later, we are still waiting for the money to be refunded to our cards which were both charged twice!! Very frustrating to say the least, but to be unapologetic on top of the tremendous inconvenience is simply unacceptable for a business in the hospitality industry-a Starbucks, no less!! We were appalled and will not be back. They just lost two loyal regulars who purchased coffee from that location 3-4 times a week! What a shame."