Pizza Hut 7017 Kingston Pike, Knoxville, TN 37919

"My food was easy to order on the app, was ready at the quoted time, was hot, and tasted great. The only thing that would have made it better were if the boneless wings had the lemon pepper flavoring more spread out."

"I placed an online order at 1911. The tracker said it would be delivered by 2006. It is now 2030, I have called the restaurant 3 times and was put on hold and hung up on three times. Now, I am currently on my 4th call on hold for 15 minutes. No one answers the phone and when they do they hang up on me. I've called from my personal phone and my duty phone and cannot get assistance. I gave detailed instructions online that I would be waiting at the business's gate and to hand the pizza to me. I still have not received my order and cannot get assistance from anyone. I finally received my COLD pizza from some green toothed, girl in sweat pants and two screaming kids in her car. A door Dasher. The pizza did not taste good and was cold. I'll never order from this location again and have contacted corporate."

"This has been the absolute worst service I have ever received in my life. I honestly don’t know how this store stays in business how they treat their customers. I ordered online for curbside. It was to be ready in 15 minutes. I pulled up with minutes left of the 15. I sat there and waited and waited. Walked in and my food had been sitting there the entire time. I did not have fresh food. The lady that worked there said they were super busy but when I pulled up she is sitting in the lobby on her phone. They also left out my drinks so I have tried to call numerous times. I’m put on hold numerous time and they never return to the phone. This is uncalled for and ridiculous. I will not be returning. I suggest if you want cold food, horrible service. And to spend extra money for items you didn’t get then you may not care to go here otherwise stay away. Far away. Honestly they don’t deserve the one start but sadly I couldn’t give anything less"

"I put in an order at 8:00 so that my family kids included could eat dinner and go to bed on a school night at a decent time. Nobody ever delivered my pizza nor did anybody ever call me to let me know that their systems were down or that they were not be delivering my pizza. It was almost midnight when I finally fed my kids because I sit around waiting for a pizza that was never coming nor was the information that it would not be coming. I am highly dissatisfied. I was charged for the food and it's still not been refunded."

"So my wife and I ordered a half cheese half pepperoni and bacon along with cinnamon sticks and she brings the pizza home and the box looks like they stole it from Walmart or Aldi's. I have never seen a box like this, much less a hand tossed pizza that was this thin. No flavor, nothing... 711 definitely out pizzaed them on this one cause this wasn't a pizza made at pizza hut. Gross and will never order another thing from them. I wouldn't even feed this to the racoons and possum's behind my house."