Petco 1280 Lexington Avenue, Manhattan, New York 10028

"This place is horrible I had a grooming appointment with Fernanda me and my wife took our dog for services and she was very very nasty had an attitude from the moment we got there she said she wasn’t gonna groom my dog I lost a day of work because of her I asked for a manager he didn’t want to listen to me and sided with her instead of educating her on customer service expectations I really don’t recommend anyone to go to that store until there is change she doesn’t deserve to work for Petco due to her attitude we went to another groomer and Petco lost money due to her she needs to be addressed immediately me and my wife do not feel comfortable going there anymore. One more thing she was trying to tell me different prices like I didn’t know what I was doing in the app like I was not knowledgeable here is picture of my dog."

"The staff is friendly and the line is never that long, it will move quickly. And petco has the best cat toys!"

"Everytime i go to petco on 86th Street and Lexington no one in the store offers to help me and I don't know what are the best products for my dog. Also I booked a grooming appt n was turned away at the apt due to a vaccine that my dog was scheduled to revieve the next day. The lady was pretty rude about it and I have not met a pleasant person in that store yet. Currently looking for other options. I gave them 2 stars because they do offer a variety of services and products which I appreciate."

"Only four stars simply because the item I wanted was not in stock. I chose something different and new for my cat and thankfully she loves it. Wish I has bought more now that I know she approves. Overall a great experience as usual. Very friendly and efficient cashier who I have encountered before. Very satisfied."