NYC Pet 184 Kent Avenue, Brooklyn, NY 11211

"Melina was as knowledgeable as a vet and so helpful! I have been here many times before. I will come back!"

"This store is simply awesome. Clean and well-stocked with current good-quality merchandise at decent prices. The staff most importantly is always so kind, welcoming and helpful. My doggie drags me there every single time when given a chance!"

"The worst customer service I’ve ever experienced. They made me wait 1 hour to do an EXCHANGE for an item that didn’t fit my puppy (which I showed them), the sales associate (with a terrible attitude) said she can do an exchange and after 20 minutes, said she can’t do it without a receipt which is absurd considering she is the one who sold it to me in the first place and I’m always shopping there, I purchased the item under my account number and she couldn’t find it which means she clearly never input my number when the purchase was made. The manager had me wait while he checked out every customer first and then made me check my credit card statement to prove I made the purchase, which mind you was only for $29!!!! And I wasn’t even asking for my money back… congratulations- you just lost a lifetime customer that would have spent tens of thousands of dollars a year over $29… terrible business practices , on top of that , he wouldn’t give me a bag to carry my items I exchanged because it cost 25 cents and I didnt have cash … truly disgusting , I look forward to never shopping there again. Everything is completely overpriced anyway !!! Save yourself a headache and $$$ and shop from Petco or Chewy"

"I walked into the store this past weekend. Nice place, I found what I was looking for. The lady at the register was very nice and helpful, she offer a treat for my doggy. Lilly Rose, my dog is very picky, she did not take it, I did appreciate the gesture. The place is clean and well stocked. Prices are very competitive. The shop is clean and it has a nice smell. Will go back any time."

"Great store, they have a decent selection of cat, dog food and toys. Helpful staff, will answer all your questions too."