Fabletics 1 Garden State Plaza Boulevard, Paramus, NJ 07652

"Title: Beware of Hidden Membership Fees and Poor Customer Service at Fabletics Garden State Plaza Mall I recently visited the Fabletics store located in Garden State Plaza Mall in Paramus, NJ, with the intention of purchasing a pair of leggings. While I was able to find the leggings I wanted, my experience at this store left me extremely disappointed and frustrated. Upon entering the store, I was not informed about any membership program or associated fees by the customer service representative. It was only after leaving the mall that I noticed an unexpected charge of $64.95 on my credit card statement. To my dismay, this charge turned out to be a membership fee for the Fabletics store itself. I felt deceived and scammed by the store's lack of transparency. What added to my disappointment was the unprofessional behavior and lack of knowledge displayed by the customer service representative. When I called the store to inquire about the charge, the girl I spoke with not only failed to acknowledge the issue but also responded with an attitude. This kind of dismissive and disrespectful behavior is unacceptable and reflects poorly on the store's commitment to customer satisfaction. It is essential for Fabletics Garden State Plaza Mall to address these concerns and ensure that their customers are fully informed about any membership programs or associated fees before making a purchase. Transparency is key in building trust and maintaining a positive shopping experience. I strongly advise potential customers to exercise caution when shopping at this particular Fabletics store. Be sure to inquire about any hidden fees or membership programs before making a purchase. Additionally, it is my hope that the store management takes immediate action to improve their customer service and provide proper training to their staff members. I urge others to be cautious and informed to avoid falling victim to similar scams."

"Had a group workout here. Staff was very nice and helpful as we shopped after."

"Worst customer service and shopping experience ever. I went to the store and bought a big order of 113$. The idiot cashier charged my card twice. When I went back to get my money back they insisted that it only went through once even as I was showing them the two charges on the account. They would not give me money back and told me to take it up with the bank. I will never shop here again and urge those reading this to do the same. Ridiculous prices for Walmart quality leggings. Never have I experienced something like this with such rude and unhelpful employees."

"Very disappointed that in this day and age this scheme somehow works. The store offers a standard Ecommerce experience with major discounts. By placing an order with them and using this discount, you get automatically rolled into a monthly VIP subscription. The User Experience on the site, as well as messaging do not suggest that you will be automatically opting in this membership. Then 1 month later, a $54 charge is automatically withdrawn from your account. No messages, nothing. This is an absolute rip off and someone has to look into it."

"Smallish but classy store that primarily carries womens leggings, and to a lesser degree, also bras, tops and jackets. Nicely displayed, with a large selection of their leggings.The staff is friendly and helpful."