Mercedes-Benz of Atlantic City 6623 Black Horse Pike, Egg Harbor Township, NJ 08234

"My car was having a few issues, which were thankfully all under warranty. Leo helped me along the way and was very good at following up and communicating along the way. Definitely top notch customer service! I was very impressed with how this dealership handled everything. They helped me get my car towed and they were able to give me a loaner in the meantime."

"Darrin went above and beyond to secure me the exact EQS 580 that I wanted. There were some hiccups along the way but Darrin made sure to take full accountability to resolve the matters. I work in finance and I know what it is dealing with clients and emotions behind the process and Darrin was able to juggle through all of that. I did the majority of the transaction over the phone and signed the paperwork through DocuSign and finished some at the dealership. The entire process was painless and outstanding. Todd the manager was also very professional. Darrin did follow up to make sure everything went as planned. I would definitely recommend him if you are looking for the best deal and the best customer service. Count me in as a return customer as long as Darrin works there and able to assist. It’s rare to come across someone in the car business as honest and trustworthy as Darrin. *** Just be careful with the finance manager John Borchardt, he’s not honest, he still practices the old unethical warranty gimmicks through Zurich. Please make sure you ask for a pamphlet or read the warranty details as most of the things he claims the zurich covers doesn’t in reality. He perhaps thought we were illiterate individuals but Darrin made sure to do right by us and followed up with him on Monday for our $2700 refund back to our Amex card as none of the stuff he claimed the warranty covers were all false and misleading. Nonetheless, love my EQS 580 and made a great friend there."

"One of The most Incredible experiences I have ever had at a dealership. Mike Daub, Michael Dibrizzi, & John Borchardt are prime examples of excellent customer service; Patient, Respectful, Honest, & Fair. They are a great team and incredible assets to their customers and the dealership. I will definitely return when searching for my next vehicle, share my amazing experience with family and friends, and most of all I am happy to say they made me customer for life."

"I had an outstanding car buying experience with Danielle Jackson! She's been amazing to work with, and I've already purchased two cars from her, with a third on the way. Her expertise and service are top-notch, making every visit to the dealership a pleasure. Highly recommend! ⭐⭐⭐⭐⭐"

"I am changing the 5 stars I gave before to 1 star. I understand that I made the wrong decision for this dealer. Customer satisfaction understanding is only until I sell the vehicle. After sales support If I had a chance to choose, I would give 0. I would NOT RECOMMEND you to buy a vehicle from this dealer anyway, but if you have to, definitely do not sell at the end of the day. Because if you encounter a problem with the vehicle after receiving the vehicle, it is no longer possible to reach the sales representative, the sales manager or the service department! Due to the problems with the vehicle they sell under warranty, I left the vehicle to the service again 10 days after I bought it. But it has been 12 days since I delivered the vehicle, but no one has returned and informed. Despite repeated calls and emails, I do not have any information about the latest status of my vehicle at the moment. Sales representative Alex After selling the vehicle, he did not answer any of my emails or phone calls, nor did he return my messages. Actually, the last sales manager I spoke to, Mike, said he would investigate the issue and get back to me. But still no response! I would like to state it again and again, please stay away from this dealer! When the price of the vehicle I exchanged was higher than the price of the vehicle I would buy, they stated that they would send the check to my address within 10 days as the difference, but they did not pay me for 1 month. I don't think they will care much about what is written here. Only we have suffered a lot, I am sharing my experiences so that others do not experience the same problems."