Firestone Complete Auto Care

"I like being able to schedule service online and see openings same or next day. Trusting the people and the work they do to keep my family’s vehicles safe is extremely important."

"Jay was awesome - they took my tire in with little notice on a Saturday, replaced the valve stem, and got it back to me very quickly. Price was reasonable and Jay was very service oriented. Would recommend."

"Kinda frustrating that I took my car back 3 times, had to pay more money every time, and STILL had to take it to another mechanic to get the noises and issues to go away. Originally brought it in for shocks and spindle knuckles and was told knuckles are completely separate from the suspension, only to pay a second diagnostic fee and be told I needed new spindle knuckles… Then out of curtsey they “resurfaced” my front break rotor (absolutely nothing wrong with the front breaks before this) and left their shop with a horrible metal scraping noise every time I break. My car shakes at highway speeds now which it never did before their work and overall just doesn’t feel like anything has been fixed. Will never be going back."

"Very disappointed… the place closes at 7pm and refuses to take customers at 530pm. So if you’re looking for service After 5pm go across the street to Mavis Tires. They were very welcoming and accommodating… They saved the day. I’ve been going to Firestone for years now Mavis has gained a new customer because of their welcoming approach and willingness to accommodate up until closing at 6pm."

"Very disappointed with this place. I brought my car here 3 times for a maintenence check and they say nothing is wrong. On the 4th visit they say there's multiple things were wrong which one was the brakes which were done prior to my 1st visit. I declined that service obviously but allow them to service 2 other issues. They quoted me a price that I thought was a bit much. And said it'll be done in 2 hours. So 5 hours later they tell me that the car is done and charged me $400 more than the original quote. I was frustrated and disappointed especially when the car drove basically the same way. The next day the car didn't start at all. So I called and personally came in to address my concerns and was left waiting and eventually ignored all together"