Opai Thai

"I ordered pick up online from their own website, which should have been my first clue. The site has 2 pages: "Home" and "Order Online". I was at work, hungry, pressed for time and 2 blocks away, so I repressed my instincts and ordered. Then I couldn't find the place! (Just wait...) I ordered the crispy duck salad. Wow. 20 years eating in NYC and this is the first time I threw away my meal. The 'salad' part was a thin layer of wet, wilted greens stuck to the bottom of the container. The apple chunks were brown. The cashews were SOGGY. The onion slices were soft and visibly dry. And the, I guess it was supposed to be, duck? Flavorless mystery meat thickly coated with equally flavorless BATTER (!) and also soggy! Turns out, this is a ghost kitchen inside Dark Bullet bar! I walked in and out of an empty bar with no lights and no people (patrons or staff) to be seen, TWICE, before venturing in again in hopes that I could call out for someone who might be able to tell me where Opai Thai was! One star for the friendly staff member who came out of the kitchen and told me I was (unfortunately) in the right place. Never again."

"Authentic Thai Cooking! Great food and extra large portions. I ordered from Uber eats, all the way from the East side, it was well worth it. I was impress from the portion size, food arrive in super deep dish container, enough for 2 people. Quality food, in texture, and taste. As someone that visit Thailand very often, I can say this is just like original thai food, not “americanized” that is popular for the wrong reasons. Will order again for sure!"

"This place deserves 0 stars. Don’t ever ORDER from here. I used grub hub to order in which it allows you to tip virtually through the app before or after your food is delivered, I chose after due to previous experiences. My food was running late so I called the restaurant to inquire about it. The lady purposely told me she tild my delivery person due to me not tipping prior he WOULD be receiving a cash tip. 1. You can not dictate how I choose to tip. 2. Its rude to set your employees up for the expectation that they will always to be tipped because truthfully your staff today was not deserving. My food arrives, the delivery person is asking for a tip prior to handing me my food that I had to come get after requesting contactless drop off. Despite me physically showing him on the app that I was tipping him, he refused to let my food go until I told him how much I was tipping him. I politely said sir I paid for my food already please don't do that. He then forcefully pulls the bag to where it was broken & my food was damaged. He then said “F*** YOU” . Please spend your money in a more tip deserving establishment ! Worst customer service ever."

"I've been going here for years. This place makes some lovely drinks, the chicken pad thai is consistently good. Friends of mine have ordered other things like pad se ew, pineapple fried rice, tom yum soup - no complaints, they loved it. Every time I bring friends they fall in love and also become opai addicts. The service sometimes is slow and wonky (last I went they forgot to ask us if we wanted drinks- was remedied later on) however the staff here is always friendly, food is always made quickly. I love this place and it's one of my NY staples."

"This restaurant, I will never order again! I had very bad experience with their food! I ordered sweet basil with beef along with some extra broccoli. Shockingly, the broccoli came out so moldy with a bad odor. I felt uneasy and made me sick in a matter of time. Healthy choice of food matters. I would not recommend to order anything from them anytime soon."