City Dogs Boarding & Playcare

"I think (and our two dogs -- adult black lab + mini golden doodle puppy think) place is fine, and manager Kevin knowledgeable and highly-accommodating (for us, airline schedule). We knew going-in that CD is large, with plenty of dogs, is noisy (bark! bark!), smells like dog, and all with plenty of run-around playtime (in designated groups). Their approach is not just to stick their dog-guests into crates (even pristine ones), and then only take them out briefly three times a day. So...if that's what your dog is used to, then this probably is not the place for you (or the dog). Truth be told, our older one likes things a little quieter than the highly-energetic pup, so i asked that she be "excused" from too much free time romping. Both came-back after six days in good shape, with bath final afternoon (recommended). Would use again."

"Having super early hours at the hospital, this is one of the few playcare places that is open before 7 am which is fantastic. I really appreciate the flexibility of pick up/drop off and my dog always seems super excited when we pull up. My two little small notes are that my dog always comes home smelling like dog pee/the facility smells like dog pee. I totally understand that there is a lot of dogs they are taking care of and they try to clean everything as best as possible, but I would just adjust expectations. The other small note, is that there are no cameras/updates during the day so it's hard to know if my dog has been playing outside all day or has been trapped in a kennel or what not. This is still my first spot I go to for playcare, just has some potential for minor improvements."

"Caring, attentive staff. Learned our dogs names on the first visit and remembered them months later. When the dogs need boarding, I feel relieved knowing how well they are cared for here...even the antisocial dog behaves herself here. The grooming is priced well and they do a great job. Recommend 10/10"

"I have been using city dogs for years and I always liked it because it has always been easy to drop my dog off for boarding, however, I left him there for one day this weekend and he came back after just being groomed smelling like feces. It was one day. I can’t imagine what they do to him if this is the condition he is in when he’s returned. I had to come home and give him a bath today after he was just groomed because of this place so unfortunately now we will not be using city dogs again. If you can’t even keep your facility clean and not smelling disgusting then I can’t imagine that my dog is taken care of very well."

"City Dogs is amazing. I relied on them for weekly Day care and any boarding needs for my 5 years in Roanoke. Can not recommend higher. The people there love the animals and it shows every day. Ripley misses the crew and I thank you all for your hard work, love and attention to her and all the other animals under your care."