Kroger

"I do everything possible to avoid KROGER because of the way they treat their customers. They have no customer service, their lines are long, and employees could care less about the job . I've taken away 99 percent of my grocery shopping from kroger and now use Food Lion ."

"I'm not sure what has happened to the pharmacy here but so rude. What happened to Carrie? I know times are tough and employees are hard to get but there's no sense in an employee saying "have a good day or not"."

"This store is going downhill and fast! The condition of the floors are horrible. I haven’t had a decent shopping cart in my last 10 trips. There are no small carts anymore. Prices are too high. You can’t get down the aisles because of employees stocking shelves or Click List shoppers. I stop in there for 1 or 2 items when I have to but I have taken my business elsewhere!"

"I have been a loyal shopper at this Kroger for 20 years. Within the last few years EVERYTHING about this store has DECLINED. When walking into the store you are greeted with the smell of cigarette smoke from employees smoking at a picnic table just outside the doors. The store is dirty (carts with items piled up beside the doors, things on top of the ice coolers, dirty floors, dirty carpets in the entrance, the self check out registers are nasty) and has an overall foul stench throughout the store. The quality of the produce and meats have dramatically declined over the past few years. The pharmacy staff is always friendly but the lines are frequently very long and the app to view/refills prescriptions is very antiquated. There is never anyone at customer service and the light is always off. There are a few career employees who are very helpful and friendly. There were younger individuals who were chatting away at the front of the store. I didn’t not even know they were employees until one finally came over to assist me. Then I saw a small name tags pinned to his t-shirt. I was never greeted by him rather he just started entering numbers on the screen and walked away. This store is located within close proximity to several other grocery stores which has made it very convenient for me to take my business elsewhere. There I am greeted and offered assistance by staff - who are easily identifiable by their neat uniforms, shelves are stocked, and I don’t have to hold my breathe during my doing my shopping."

"I spend a lot of money at this store. There is usually no one to help and there may have been one time my pick up order was right. Today I got rotten tomatoes and my avocados are all mushy. They need to teach there employees better! Of course when you call no one answers. I work 3 jobs and can’t make it to get a refund."