Gables Centerpointe 12190 Waveland Street, Fairfax, VA 22033

"I have been here for 1 month and the place is horrible. The shelves in the closet are not divided far enough apart which means I can hang anything below the top rack Half the clothes will not fit on the hangers. I told them I would pay to have it fixed but they can’t guarantee that I will not have to put it back the wrong way when I leave. Do not rent here."

"Building is generally well run. The managing company is terrible. ~25% rent increase on first lease renewal to live next to a highway with an alarming crash rate. One shooting, and two pedestrian deaths in the 10 months I lived in the area."

"I have lived her for a year and have had the worst experience with management. Whenever we had a question regarding our lease or any specific inquires, we would call the number listed on the website for residents and be directed to a receptionist who was very incompetent. The receptionist told us they were not located on-site so any questions regarding our location she could not help, once we asked if we could speak to the general manager, again the receptionist told us she was "just a temp and does not know how to contact her". What does that even mean?? Isn't that the whole point of a receptionist? Due to this, our move-out date wasn't communicated clearly and we NEVER received clear instructions. I really wouldn't be bothered if this happened once because I can understand if someone is new, but this literally happened multiple times regarding our lease. The staff is super unhelpful and rude and makes the whole experience of living here unbearable. Although this was not the deciding factor to my 2-star review, it defiantly contributed to my frustration of living here. Whenever our Amazon packages get delivered on weekends, the main office doesn't have a place or way for delivery drivers to access the building so they end up calling me or leaving my packages where ever. It is so frustrating because there has to be a more efficient way to do that. For the price we were paying and the area, we were expecting much better customer service. I highly recommend living else where to save yourself the annoyance."

"What an AMAZING community!! This is the best and finest that I toured, thus far! I knew when I entered the property, it is a place that is well kept. I must admit I was even more impressed with the professionalism of Ms. Rhonda. She was friendly, professional and attentive during my visit as she answered many of my questions and provided me with a tour of the community. She made me want to move in immediately, made me feel like I was at home. She was very genuine and warm. I can tell this would be a great place to call home!"

"I came across this property driving by and have been looking to find a place in the area. I stopped at a few weeks ago to inquire about an apartment and was greeted by Dorothy, the Community Manager. She was welcoming, polite and informative. I was looking for a quiet environment with amenities. This place is located very conveniently to stores and restaurants. After touring, a few other places close by I decided on Gables Centerpointe was the best choice and applied. I look forward to becoming a resident at this wonderful apartment."