Mattress Firm Red Mill Commons

"We had John helping us with our mattress purchase and he was awesome! Very knowledgeable and made the experience fun. Would definitely recommend buying from him!!!"

"John was knowledgeable, respectful, easy to talk to and wasn't pushy like most sales associates that get commission can be. Overall a great guy and helpful. He made my experience pleasant."

"Our sales agent John was very knowledgeable, patient, and personable. He asked us for our input and preferences, the help guide us to what he thought would work best. When we weren't sure we had plenty of time to check out other options. Turned out he was right on the money and we ended u purchasing the one he originally suggested. The store was clean and had a good selection."

"I have purchased mattress"es" from different locations of this company, in different states, and by far, this location rates #1. Both employees on duty were friendly and amiable. Our sales representative, Hoda, was experienced and knowledgeable of all their stock, but exumed patience and attention while we tested each mattress. She was respectful of our budget and offered advice when warranted. We were made to feel comfortable the entire visit. It was a great experience and of course a purchase was made."

"John, who is now the manager at Mattress Firm ( Red Mill) has been the greatest living example of customer service I have ever known. Barely a year after purchasing my mattress, I noticed the materials separating. I contacted John and he walked me through the entire process of getting my mattress replaced under warranty. He even assisted me in getting my online account started. This was such a blessing as I came into doing things by computer late in life. John helped me every step of the way and I am so grateful to have such a nice person to be there when I needed his help. His level of customer service will keep me a customer of Mattress Firm for life. Thanks Again for such a Great Customer Service experience! Margaret Beasley"