Ferguson Bath, Kitchen & Lighting Gallery
4712 Baxter Road, Virginia Beach, Virginia, United States
About the Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery is a premier home goods store located in Virginia Beach, Virginia. Offering a wide selection of high-quality furniture, kitchen fixtures, and lighting options, this store is a one-stop shop for all your home decor needs. With a convenient location at 4712 Baxter Road, customers can browse through a variety of stylish and functional products to enhance their living spaces. Whether you're looking to update your bathroom, kitchen, or lighting fixtures, Ferguson Bath, Kitchen & Lighting Gallery has everything you need to create the home of your dreams. Visit us today to experience top-notch customer service and expert advice from our knowledgeable staff.
Photos of Ferguson Bath, Kitchen & Lighting Gallery
4712 Baxter Rd, Virginia Beach, VA 23462, United States
Opening hours of Ferguson Bath, Kitchen & Lighting Gallery
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Ferguson Bath, Kitchen & Lighting Gallery
"Good location, a ton of options and customer service is very good. Many different products and manufacturers to choose from."
"Great place to get everything kitchen and bath. Awesome staff, very helpful. Thanks Dave Brown."
"**Update** Thank you for contacting me Olivia. I must have just gotten the wrong person on the phone. Definitely not the person you want interacting with customers. Since we had no warranty to worry about voiding we went ahead and tried a small spot of Brasso on the top of the fixture and it polished up nicely. Thank you for reaching back out to provide assistance. Bought brass light fixtures for our island about 17 months ago. Called today to confirm care instructions because I don’t want to damage them while cleaning (they look like they are starting to tarnish). Rep in VB stated that they were likely not brass, just sprayed to look that way. No way to look up my order, no warranty after a year and if I could remove my light from the ceiling I could likely find the brand inside the electrical housing and look up the care instructions myself. I explained that if, in fact, they are not brass, and this is a permanent state of deterioration of the fixture that would be horrible since these were really expensive; she chuckled and offered no assistance/explanation. Not the customer service one might expect after paying $3k for two light fixtures. Definitely not the quality you’d expect either."
"I just bought my first house, and it’s a complete renovation. Needless to say, it’s a little overwhelming! After spending hours and hours attempting to research and shop at the usual big box stores (thinking that it would save me money), I finally listened to my mom and visited Ferguson… The entire experience was absolutely fantastic! There was no pressure as we walked through the impressive showroom; every once in a while, someone would just check in to see if we were still doing alright. First, we just wanted to get the lay of the land and make sure that we were even in the right place – and that I could afford it! Eventually, Mark Chuckney came up to us, and his timing was perfect. Mark wasn’t pushy – he was very well-informed and patient in explaining the different product lines and styles, and he was conscious and considerate of my budget. Occasionally he would point out some items which he would spend more money on (kitchen faucet) and some items which he would spend less money on (powder room fan), really making an effort to maximize the value of my budget. Mark was also very helpful in narrowing down my style, which is awesome when you’re feeling overwhelmed and simultaneously adore everything and nothing. With Mark’s assistance, I chose just about every single component of my new kitchen and 2.5 bathrooms in under three hours, and felt confident in what I was buying. Ferguson as a business in general also has a fan for life in me. I loved that I could climb in the bath tubs to see how I fit and whether they were comfortable, and that I could jiggle faucet handles, etc. The receptionist kept us stocked in coffee and bottled water, and even offered us some peppermint bark, which was very sweet. I was surprised that Ferguson was in my budget, too – while they definitely carry the very high-end fixtures, they also have plenty to choose from for a more conservative budget. (Although I’ll confess, I did overbuy on a few things because I just couldn’t resist!) I price-checked them online and against the big box stores, and they were actually pretty close on most items – slightly more on some, slightly less on others – but Mark’s expertise, being able to actually see and touch everything, and getting in and out so quickly more than made up for any price differences to me. I’ve been meaning to write this review since I left there, but what finally motivated me to sit down and do it right this moment was Mark’s continued customer service after the sale. I won’t go into the details, but I had an issue with my contractor on something which he helped sort out, and he’s helping me switch out a couple of items which will no longer work since plans have changed. It’s wonderful to be able to just go directly to him and have faith that he’ll help me work it out. I highly recommend Ferguson and Mark Chuckney – although you don’t have to, you should try to make an appointment with him ahead of time since he’s definitely worth waiting for! Both Ferguson and Mark have a customer for life in me, and I’ll definitely be returning to them for my next house and any future needs. June 2017 Edit: It's been about eight months since my first experience at Ferguson. Both Ferguson as a company and Mark in particular continue to give me incredible customer service, long after the big sale. They have truly given me peace of mind and made my life easier, and when you're renovating a house, those two things are priceless. Thanks again, y'all! March 2021 Edit: Just wanted to share that as of this winter, I’m still occasionally bothering Mark with stuff, he continues to provide awesome customer service, and I now keep several of his business cards on hand at all times so that I can supply a referral as needed."
"Wonderful staff, lots of displays and creative ideas. I've been here the times and always get a new idea and excellent advice from sale's team. Today, we picked out our new apron front sink, thermador cook top and cabinet door pulls! Best kitchen and bath displays in Hampton roads!"
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