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Walgreens
2351 Franklin Road Southwest, Roanoke, Virginia 24014
About the Walgreens
Walgreens is a one-stop shop located at 2351 Franklin Road Southwest in Roanoke, Virginia, offering a wide range of products and services. As a clothing store, convenience store, drugstore, and health store all in one, Walgreens provides customers with everything they need in one convenient location. From everyday essentials like groceries and household items to a variety of health and wellness products, Walgreens is committed to meeting the diverse needs of its customers. Whether you're looking for a quick snack, prescription medication, or the latest fashion trends, Walgreens has you covered. Visit us today and experience the convenience and quality that sets us apart.
Photos of Walgreens
2351 Franklin Rd SW, Roanoke, VA 24014, United States
Opening hours of Walgreens
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 22:00
Reviews of Walgreens
"Walgreen pharmacy is one of the best in town - We rely on them all day every day to fill prescriptions and provide advice for our patients from AFC - So grateful for their service!"
"rudest pharmacists i have ever encountered. the female who’s name tag says she’s worked here since 2016 and is going to be a manager is the main issue. she is quick to anger and raises her voice at customers. watched her tell a woman who has been trying to pick up her prescription for days that she’d have to come back another time. disappointed with this location and will NEVER be coming back"
"Employee Cole was very rude and hateful and shift leader was polite but wasn't able to do my return after he told me on phone that he could do the return. I had to go to Staples .and get label printed and return to Walgreens with printed label because he didn't know to put WMA number in scanner."
"The app advertisement for photo prints included curbside pick up at the Pharmacy window. The clerk made me feel awkward over this. She insisted that only Pharmacy purchases were made at the window. She asked her manager to explain to me why they could not accept my online receipt and instead insisted on a 4 digit number that I never did receive when making the purchase online. I could tell the clerk was annoyed and it made me not want to ever return again. I was asked to double pay and told my online card purchase would be cancelled. I left having to make two purchases and have faith that one would be cancelled. They did cancel the card purchase but it will take days to go back on my card. For this reason, I will be getting prints elsewhere. I have a disability and it is much more convenient knowing I have the option to pick up prints through the window. I will need many more prints done. The only reason I gave 3 stars was the prints themself weren’t too bad and someone may have a better experience inside the store with a different clerk."
"It's a total shame that 0 stars isn't an option!!! I've been a customer of this Walgreens location for 3 years now due to chronic pain. I've taken the same pain medication every month for the last 3 years. Erin the Pharmacist & Pharmacy Manager promised to keep my medication on automatic refill & keep it on their order monthly to stock it ahead so I can pick it up on the date it's due to be refilled. Without my medication I can barely walk or function due to various disabling diseases. I've done everything I can to make sure that Erin understands my situation and how important it is that I receive my medication on time. It can be the difference for me to be mobile or possibly going to the hospital for help. Also, it's very dangerous for me to stop this medication abruptly. EVERY month it's a struggle for me.... Either they give my pain medication away to someone or they take their time ordering it...or they try to bill me as much as $1200.00 when I have 2 insurances. When I try to use a discount card to try to get the copay down it's always an evident bother. Today my medication came in 5 days after I asked for a refill. I was without my pain medication for several day. Needless to say I was in agony. However, it's very evident that Erin and the staff have absolutely NO empathy whatsoever!!!!! The copay was $252.57. When I asked Erin to run a discount card the new total came out to be much higher at $800.00. Erin then asked me if I'd like for her to change the new total to $800 instead of $250.00 I was totally appalled!!!! AMAZING!!!! My response and I quote myself... "No!!!!!!!!!! I don't want to pay $550.00 more...would you" ??????? Reading all the NEGATIVE Reviews and given this Walgreens is rated at 2.8 clearly speaks loud and clear that the problem without a doubt exists!!! It's simply AMAZING that the Manager of this store or Walgreens Corporate doesn't correct this apparent problem!!!!!!!!! I'm very mindful of leaving this review.... However, this is UNACCEPTABLE treatment of a paying customer..."
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