Hanover Tire & Auto 4013 Williamsburg Road, Richmond, VA 23231

"I came in this morning to get an inspection. There were some things that needed to be fixed . Wyatt wasted no time explaining to me what needed to be done and ensuring that me and my son was comfortable while the work was completed. Wyatt made sure that my son was comfortable and had breakfast due to the repairs. Taking longer, then expected. April showed me nothing but kindness. Making sure that I had something to drink And share mom to mom tips. Being new to the area and experiencing some shops. They were definitely top tier and will have my business from now on. And anybody else that I know that is new to the area like me. They didn't treat me like a new customer. They treated me like I had been coming to them for 20 years. I felt like family. Thank you wyatt and april. Oh and the prices were great as well. Definitely worth the money and the drive."

"Came in for a tire balance and rotation. They did the rotation and said the balance was fine (it wasn't) and charged me for services that weren't performed. Went in to another shop and they fixed the issue. Take your business elsewhere."

"Tommy, Amy and Joe are the best! Been coming here since they opened! Love them!"

"Does really great work, but I recommend honoring the cost presented to customers. On two separate occasions I was quoted one price and charged another. I didn't complain, I just stopped going."

"I have used them for 20+ years. I dropped my truck off for an oil change and state inspection. They called when it was ready but said that they could not take payment over the phone. They have reduced their hours to bankers hours. I would have to take off from work to accommodate their schedule. I WILL NOT use them ever again."