Burleighs Auto Body

"These guys are great! Fair and reasonable and excellent work! Would definitely use them again. Thanks Andrew for your fine work and assistance."

"My Tesla looks so good. It did take a long time but I do understand the issue with Tesla parts and the amount of time it takes for major repairs. Thank you so much."

"We do not recommend Burleigh’s Autobody on Northside Avenue in Richmond, VA. Our car was supposed to be “in the shop” for two weeks. Instead, we were without our vehicle for 99 days! They did not do a thorough inspection initially to determine what needed to be repaired or what parts were needed. This should have been done and all parts ordered. Instead, we waited 2 months for a single part. A part without which the car was not safe to drive so we could not even pick it up. They would not release the car. Next, the shop does NOT communicate with customers. Several times we called them and were not able to speak to the appropriate person, nor did they bother to return our calls. Communication was not accurate when it did occur. The single part we were waiting for was due in by a certain date. We called to check on it. It was in a day early but rather than having time set aside to repair our car, we were told it would take another week for the service tech to “get to it”. After that week went by, we called again expecting to pick up the car. No, when the tech went to reassemble the car, he realized he needed additional parts! They would be in in a day or two. Now, the car is reassembled but we can’t pick it up because it has to go to the dealership for calibration. First time this was even mentioned! Another day without our car. Next excuse, they planned to clean the car but the detailer went home early so it would be another day! The only reason we got the car was because one of us drove it off the lot while the other went in to pay the bill. After all of that, with us having an appointed time to pick up the car, they did not want to release it because they wanted more money from the insurance company! Our insurer is a very reputable company and besides, the car was no longer on their lot! Worst experience ever. Do not use this body shop."

"Fantastic experience! Greg was very kind, knowledgeable and easy to work with. The repair was perfect, it’s like it never even happened! The work was completed faster than their estimate, and even though they had to give me a quote via email (I live 2.5 hours away) it was almost dead on with only a small change in price due to a part going up in cost from my quote months ago. They also fully charged my vehicle before giving it back to me which I did not expect. I’m thrilled with the experience and will recommend to everyone!"

"I had an excellent experience working with Sam and Burleigh's repairing a Model 3 Tesla that unluckily got hit by hail, then a tree branch, not to mention some road rash on the rims. These guys are Tesla experts and they do everything to spec. They are honest about the pricing as well as timing and realistic dates when they can get parts. Because I had to turn in this car at the end of the lease, and live far away, they went above and beyond and photographed it per Tesla's requirements and actually dropped it at the Tesla dealer for me. By far the best body shop I've ever experienced."