Guide > Car service in Virginia > Car service in Richmond > Koontz Paint & Body Works
Koontz Paint & Body Works
1105 North Sheppard Street, Richmond, VA 23230
Location & Phone number
1105 N Sheppard St, Richmond, VA 23230, United States
About the Business
Koontz Paint & Body Works is a trusted car repair institution located at 1105 North Sheppard Street in Richmond, Virginia. With years of experience in the industry, our skilled technicians provide top-notch services to get your vehicle looking as good as new. Whether you need a simple touch-up or extensive body work, we have the expertise to handle it all. Trust Koontz Paint & Body Works for all your car repair needs in Richmond.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The Koontz team has excellent customer service and are very thorough! They were able to provide me with an estimate for repairs in a timely manner and explained everything in great detail."
"WORST EXPERIENCE EVER. If I could give this place ZERO stars I would. A deer hit my car my insurance company highly recommended this place worst mistake. I have full coverage, took them a while to get our car in which is understandable. After about a month they let us know our car was ready but it wasn’t. They had to calibrate the car. So I had to wait another day. This place isn’t close by. The second time I took the car home. Initially it looked fine but it’s wasn’t at all. We called and we had to take it back once more. There was several things wrong with the car including mechanical and cosmetic problems that we notice once we looked at it in detail. We did talked to the owner he apologized and agreed to personally look into our car. Told us he would keep us informed about any updates on the car. About a week we heard nothing. We had to call them we were informed about what was wrong with the car. We did receive a rental car on them for the inconvenience but the car repairs took longer than the time we were assigned the rental we weren’t comfortable keeping the rental for longer, which they offered to pay for. Well MY CARD WAS CHARGED FOR THE RENTAL. I let them the owner know and he gave us a check for it. Over all our experience was horrible. I hoped for more because of all the five star reviews. What a shame."
"Excellent work and informative through entire process. I was really happy with the work and they were done early. They even cleaned the vehicle. Check out that they also sell tires and did oil changes. This was nice since it was in shop anyway."
"Repair came out great. In time repair. Very happy to be able to leave rental at shop. Front end associate was amazing. Great Customer Service. She is a real asset to Koontz. Give that lady a raise. Thanks again."
"My Chrysler crossfire got hit in a parking lot. Driver drove off. My insurance sent me to Koontz. They did OUTSTANDING work. Matched the paint perfectly on a 15 year old car. I cannot tell where the damage was. I highly recommend them. Chris, who works with Progressive insurance I believe was great to work with."
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