Cutshaw Automotive 3101 West Broad Street, Richmond, VA 23230

"I went to Cutshaw for my first state safety inspection since moving to Richmond in July. They spelled out exactly what they were going to do, and when my SUV would be ready. Things couldn't have gone any easier. I'll be back next week to have my wife's car inspected. Nice people, great service, and no surprises."

"Went here for a diagnostic test that I was originally told on the phone was going to be free. Showed up, was charged $120 to be told that my power steering went out because of a transmission issue and was quotes $4000 worth of work on a 2017 Chevy Cruze. Went to the dealership for a second opinion (THANK GOODNESS), and was quoted $320 to get an update on the app that my car needed. Always get a second opinion!"

"highly recommend! the service & this place is amazing. my car is super old and had a lot of issues but they got me squared away. love the two receptionist, especially Sean. he’s great! everyone involved was so helpful, polite and understanding. vehicle was finished in a timely manner with no issues!"

"Took my car in for a safety inspection after a recommendation from a neighbor who said they were super honest and convenient. They were efficient, kind and communicative. Patched a hole in my tire and replaced my back wiper. I'll definitely be back for continued maintenance."

"I was reviewing the fact that I had good year tire only last approx 20k miles which was bought at this shop. And the issue could not be fixed or replaced. Not really worried about the charge. I would go elsewhere if you are looking for a set of tires. Somewhere that has a great tire warranty policy from the big brands - a few good stores like that in the area. This place has gone downhill."